Drive-In Theaters AI Receptionist | Never Miss Another Booking | Frontdesk

FILL YOUR
EMPTY SCREENS
WHILE YOU SLEEP

Every empty screen costs money. Every missed call is a lost carload. Frontdesk AI answers calls 24/7, books tickets, handles group reservations, and fills your lot—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Drive-In Theaters

Incoming Call...

Customer

"Hi, what's playing tonight? Can I reserve tickets for a family of five?"

AI Receptionist

"Tonight we're showing 'Summer Adventure' at 8:30 PM on Screen 2. I can reserve 5 tickets for you right now!"

✓ Tickets Booked • Screen 2

The Problem

DRIVE-IN THEATERS
LOSE CUSTOMERS EVERY DAY

You're losing ticket sales every night your phone lines are overwhelmed. Families call during dinner rush, questions go unanswered, and your box office can't keep up. There's a better way.

You Miss Calls During Peak Hours

A family sees your billboard at 6 PM on Friday, calls to ask about showtimes and ticket prices, and gets a busy signal. By the time they try again, they've already driven to the competitor down the highway who answered immediately.

The Cost
$180/night
Lost in missed ticket sales

Your Box Office Is Overwhelmed

While you're selling tickets at the gate, ten more calls come in. Showtime questions, group bookings, concession inquiries, rain delay updates—you can't answer the phone and serve customers in person. Callers hang up frustrated, and you lose revenue.

The Cost
100+ calls/night
During peak weekend hours

Group Bookings Get Lost and Never Return

A birthday party organizer leaves a voicemail about booking 15 cars for Saturday night. You're swamped and forget to call back until Monday. They've already booked with another venue. That's $450 gone—plus all the concession sales you would have made.

The Cost
$450+ per group
Average group booking value
$32,000
Lost annually in missed calls
60%
Of inquiries happen 5-8 PM
2 hours
Before customers give up calling

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to packed showtime

24/7 Box Office Chat

Movie lovers visit your drive-in website at any hour. Frontdesk Chat answers instantly, shares showtimes, checks screen availability, and books tickets—all without human intervention.

  • Automatically provides showtimes, ticket prices, and concession info
  • Checks real-time screen availability and parking spots
  • Books tickets and reserved parking directly
Frontdesk Chat
2:14 AM • Active
"Hi, what's playing this Friday night?"
AI
"Friday we're showing the new action thriller on Screen 1 at 8:30 PM. $15 per carload. Would you like to reserve tickets?"
"Yes! Two tickets please."
Tickets Reserved ✓
Friday, March 9 • 8:30 PM • Screen 1
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thanks for calling. How can I help you tonight?"
Caller: "The sound isn't working on Screen 2..."
AI: "I'll alert our tech team right away. Which parking spot are you in?"
✓ Tech Alert #4920 Created

AI Phone Receptionist

Every call is answered instantly—showtime questions, ticket inquiries, technical issues, group bookings. The AI understands context, creates alerts, schedules callbacks, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates technical alerts and service tickets automatically
  • Recognizes repeat guests from CRM and references past visits

Smart Outbound Follow-ups

When guests don't show up for reserved tickets, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their movie preferences, and books a new showtime—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tickets and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the Friday night showing. Would you like to reschedule for a different night?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Tickets Rescheduled
Saturday, March 16 • 8:30 PM • Screen 1
Frontdesk CRM
Name
Alex Chen
Movie Preference
Action / Thriller • 8:30 PM Showtime
Visit Frequency
Weekly regular • VIP member
Source
Web Chat • 2:14 AM
Status
Tickets Reserved

Unified CRM

Every interaction—chat, call, ticket purchase, concession order—automatically creates and updates guest profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and their visit history.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to repeat visit
  • Syncs with calendar, alerts, and all systems

Marketing Automation

Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate follow-ups, showtime reminders, and loyalty sequences based on behavior and attendance patterns.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and win-back campaigns
Automated Follow-Ups
What's Happening Now
Pre-show reminder sequence
Concession special SMS scheduled
Post-visit feedback ready
Next week's lineup promo queued
AI Email Agent
Coming Soon
Pre-Show Email
"Hi Alex! Your tickets for tonight's showing are confirmed. Gates open at 7:30 PM. Here's what to expect..."
Reminder Email
"Just a friendly reminder about tonight's showtime. Don't forget to tune to 87.9 FM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-show confirmations, showtime reminders, follow-ups, and loyalty sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on guest behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart group booking and event rental forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and event coordination workflows.

  • Pre-filled with CRM data (name, email, movie preferences)
  • AI-guided completion for group size and event details
  • Automatically triggers outbound workflows on submission
AI Form
Group Booking Request
Pre-filled Fields
✓ Name, Email, Movie Preference (from CRM)
AI-Guided Fields
→ Group Size & Vehicle Count
→ Preferred Date & Screen
What Happens Next
You're notified immediately and booking confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR DRIVE-IN THEATERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your drive-in theater. Each agent handles different tasks—answering calls, booking movie nights, handling guest inquiries. They work together 24/7 to fill more cars and maximize every showtime.

TIER 1.00

AI Receptionist Teammate

24/7 Box Office
24/7 Available

Answers every call instantly—no voicemail, no missed guests. Handles showtimes inquiries, books group events, and creates guest service requests automatically for concessions or projection issues.

Phone Calls Event Booking Guest Services
TIER 1.00

Website Chat Teammate

Live Chat Guest Helper
Always Online

Qualifies event bookings, shows tonight's movies and showtimes, answers questions about ticket prices and concession specials instantly. Books group events and captures contact info—all through your website chat, 24/7.

Guest Qualifying Showtime Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized event confirmations, weekly movie lineup announcements, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep moviegoers engaged and coming back.

Confirmations Follow-Ups Reminders
TIER 1.00

Event Form Teammate

Booking Assistant
Group Event Forms

Pre-fills group event booking forms from CRM data. Guides guests through party size, movie preferences, and concession packages. Triggers automation workflows when submitted for birthday parties, corporate events, or private screenings.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to guests at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups about weekend double features, and emails about special event nights. Coordinates all outbound channels to recover lost bookings and keep families engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with moviegoers and event organizers. Sends event confirmations, tonight's showtimes, and answers questions about ticket prices and gate opening times via text—98% open rate.

Event Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about tonight's movies. Click, talk, get answers about showtimes, ticket prices, and concession specials—no typing required. Perfect for mobile users planning their movie night.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest and event data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by showtime, event type, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Issue Tracker
Auto-Created

Guests don't submit tickets—they just call or text. Your AI recognizes operational issues (broken speaker, projection problems, concession delays, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a guest was frustrated, if a technical issue was reported, if a large group event was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one customer from phone call to group booking—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning a birthday party. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thanks for calling Starlight Drive-In. How can I help you tonight?"
Alex: "Hi, I'm planning a birthday party. Can I reserve parking spaces for 20 cars?"
AI: "Absolutely! We have group packages available. What date were you thinking?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Group Size
20 vehicles
Event Type
Birthday Party
Preferred Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, 20-car group, birthday party, March 15th date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 7 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 7 PM showtime, and reserves 20 parking spaces. Instant confirmation—no waiting.

MARCH 2024
AI
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Group Reservation
Alex Chen • Saturday, March 9 • 7:00 PM • 20 Spaces
Automation Sequence
1
Group Booked
Trigger detected in CRM
2
Confirmation Email Sent
Booking confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-event email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the reservation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and parking instructions—all happening automatically.

Inbox
2 New
Group Booking Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your group reservation for 20 vehicles is confirmed for Saturday, March 9 at 7:00 PM..."
Event Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your group event tomorrow! Gates open at 6:30 PM..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to planning. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 7:15 PM

SHE FORGOT
TO SHOW UP

Saturday evening, Alex is stuck in traffic. She completely forgot about the showtime. You're at the box office, see the missed reservation in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 7:00 PM
AC
Alex Chen
Group Booking • 20 Spaces
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + booking data ready
07
Saturday, 7:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 20-car group, her birthday party. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new date, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the group booking on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do next Saturday instead?"
Group Rescheduled
Saturday, March 16 • 7:00 PM • 20 Spaces
09
Saturday, 10:30 PM

THE PARTY
WAS PERFECT

Alex's group shows up for the rescheduled movie night. Everyone loves it. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-event follow-up emails get queued, feedback requests are ready to send, and future booking promotions begin. All happening automatically—you're just running the show.

EVENT COMPLETE
Saturday, March 16 • 7:00 PM
Group Booking
Alex Chen • 20 Vehicles
Post-event sequence activated
Frontdesk Forms
Event Feedback • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 11:00 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the movie. She's walking to her car when her phone buzzes. It's a feedback form from Frontdesk Forms—already filled with her name, email, and the event she just attended. The AI guides her through rating her experience right on her phone. When she submits it, you're immediately notified. The follow-up process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Event completed • Feedback submitted
AI
"I remember your party! How can I help?"
Alex
"Can we book another event for next month?"
12
Monday, 10:30 AM

SHE WANTS
TO BOOK AGAIN

Alex's at work, thinking about the movie night. She wants to book another event next month. She calls. The AI answers instantly, recognizes her from your CRM, remembers her party and feedback, and is ready to help—no hold time, no voicemail, no missed calls. Alex books her next event in seconds.

13
April 15, 2024

ALEX BOOKS
ANOTHER EVENT

With the great experience still fresh, Alex books another group event. The system automatically sends confirmation emails, parking instructions, and event details. Alex is officially a repeat customer.

NEW BOOKING CONFIRMED
April 20, 2024 • 7:00 PM • 25 Spaces
14
April 18, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex is planning her next event. She has questions: "How do the car speakers work?" "Can we bring decorations?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do the car speakers work? Do I tune my radio?"
AI
"Yes! Just tune to 87.9 FM when you arrive. Sound quality is great!"
Alex
"Can we bring decorations for the cars?"
AI
"Absolutely! Just nothing that blocks windshields. Have fun!"
15
April 20, 2024 • 8:30 PM

SOUND ISN'T
WORKING

During the movie, one car's radio isn't picking up the audio. It's 8:30 PM on a Friday. Alex can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, walks her through troubleshooting, and gets the sound working. She doesn't have to leave her car or wait for staff. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
ISSUE RESOLVED
Radio Frequency Adjustment
Guided troubleshooting • Sound working
17
May 5, 2024

80s NIGHT
THIS SAT

There's an 80s movie marathon this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends special event announcements, movie lineup updates, concession promotions, and themed night alerts. Customers stay informed without you sending individual messages. Everything happens automatically.

Special Event
Sent to All Customers
EVENT
80s Movie Marathon
Saturday, May 10 • 7:00 PM • Double Feature
PROMOTION
Concession Special
Free popcorn upgrade with any combo!
REMINDER
New Movie Tonight
Latest blockbuster starts at 8:30 PM
✓ All customers notified
No manual sending required
REGULAR CUSTOMER
Since March 2024
Alex Chen
VIP Customer • 8 Group Events
✓ Monthly bookings for 8 months
Family movie nights & special occasions
Why she returns
"Amazing experience every time, instant support, loved the special events and nostalgic atmosphere"
18
November 2024

EIGHT MONTHS LATER
SHE'S A REGULAR

Eight months later, Alex is a regular customer. She comes back monthly for family movie nights. She had a great experience—questions were answered instantly, special events kept it exciting, and she felt valued. The same AI that helped her book her first event kept her coming back as a loyal customer. That's the full journey: prospect to customer to regular.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your drive-in theater

Can it handle after-hours ticket inquiries? +

Yes. The AI answers calls 24/7, provides showtimes, checks ticket availability, and processes reservations—even when your box office is closed. No more missed ticket sales during the day.

How does it handle equipment issues during shows? +

The AI creates service tickets automatically, collects all details (screen number, issue description, urgency), and routes them to your technical team. Emergency issues like projector failures or sound problems can be escalated immediately.

Does it reduce event no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before special events and group bookings. When no-shows happen, it immediately follows up to reschedule—recovering up to 40% of missed reservations.

Can it book group events directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books private screenings and corporate events instantly—no back-and-forth emails needed.

How does online ticket ordering work? +

After inquiries, customers automatically receive a ticket link that's pre-filled with their showtime preference from the CRM. The AI guides them through vehicle count, concession pre-orders, and seating preferences. When completed, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most ticketing systems including Vista, Veezi, Spotlight, and others. All data syncs automatically—customers, reservations, group bookings, and service requests.

Can it handle multiple screens or locations? +

Absolutely. The AI knows all your screens, showtimes, capacity, and concession menus. It can route calls based on location, handle multi-theater inquiries, and manage multiple sites simultaneously.

What about weather cancellations and emergencies? +

The AI handles weather-related cancellations 24/7, notifies ticket holders, and can process refunds or reschedule automatically. For true emergencies during shows, it immediately escalates to your on-site management team.

How much does it cost? +

Pricing is based on your screen count and call volume. Most drive-in theaters see ROI within the first month from reduced no-shows and increased concession pre-orders. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing booking calls at midnight. Start filling screens while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."