AI Dental Practice Software | Frontdesk

FILL YOUR
OPEN APPOINTMENTS
WHILE YOU SLEEP

Every empty chair costs money. Every missed call is a lost patient. Frontdesk AI answers calls 24/7, books appointments, handles dental emergencies, and schedules treatments—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

Dental Practice

Incoming Call...

Patient

"Hi, I have really bad tooth pain. Can I get an appointment today?"

AI Receptionist

"I'm sorry to hear that! We have an opening at 3:30 PM today with Dr. Martinez. Would that work for you?"

✓ Emergency Appointment Booked

The Problem

THE PROBLEM
YOU'RE FACING

You're losing patients every day your chairs sit empty. Patients call at midnight with pain, no-shows waste your time, and your front desk can't keep up. There's a better way.

You Miss Calls When It Matters Most

Alex wakes up at 11 PM with severe tooth pain, calls, and gets voicemail. By the time you check messages in the morning, she's already booked an emergency appointment with another practice that answered.

The Cost
$1,200/patient
Lost lifetime value

Your Team Is Drowning in Calls

While you're performing a procedure, three more calls come in. Dental emergencies, appointment requests, insurance questions—you can't be everywhere at once. Patients get frustrated waiting, and you lose appointments.

The Cost
50+ calls/day
Per dental practice

Patients No-Show and You Lose Them Forever

You clear your schedule, prep the operatory, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty chair.

The Cost
30% no-show
Rate industry average
$36,000
Lost annually per empty chair
40%
Of patient calls happen after hours
3 days
Average time to fill a cancellation

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first call to confirmed appointment

24/7 Scheduling Chat

Patients visit your practice website at any hour. Frontdesk Chat answers instantly, asks about symptoms, checks insurance, and books appointments—all without human intervention.

  • Automatically gathers symptoms, insurance, and appointment preferences
  • Checks real-time availability across your provider schedule
  • Books appointments directly into your calendar
Frontdesk Chat
11:47 PM • Active
"My tooth is killing me. Can I get an appointment soon?"
AI
"I can get you in tomorrow at 9:00 AM for an emergency exam. Does that work for you?"
"Yes! Perfect."
Appointment Booked ✓
Tomorrow, March 9 • 9:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "I chipped my crown and it's really sharp..."
AI: "I can schedule you for an emergency appointment today. What time works best?"
✓ Emergency Appointment Scheduled

AI Phone Receptionist

Every call is answered instantly—emergency dental issues, appointment requests, insurance questions. The AI understands context, schedules appointments, handles rescheduling, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules and reschedules appointments automatically
  • Recognizes patients from records and references past visits

Smart Outbound Follow-ups

When patients no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, understands their treatment needs, and books a new appointment—all while updating your practice management system and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules appointments and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for your cleaning appointment on Tuesday. Would you like to reschedule?"
Alex: "Yes! Can we do next Friday instead?"
✓ Appointment Rescheduled
Friday, March 16 • 10:00 AM
Frontdesk CRM
Name
Alex Martinez
Chief Complaint
Tooth pain • Emergency exam needed
Insurance
Delta Dental PPO
Source
Web Chat • 11:47 PM
Status
Appointment Scheduled

Unified CRM

Every interaction—chat, call, appointment, dental care inquiry—automatically creates and updates patient profiles in your CRM. No manual data entry. No missed information. One complete view of every patient and their treatment journey.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to treatment completion
  • Syncs with calendar, treatment notes, and all systems

Marketing Automation

Orchestrate the entire patient journey across email, voice, SMS, and web. Automatically coordinate appointment reminders, recall notices, and patient education sequences based on treatment history and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Treatment-triggered workflows and recall sequences
  • Automatic appointment reminders and care instructions
Automated Follow-Ups
What's Happening Now
Pre-appointment reminder sent
Post-care instructions scheduled
6-month recall reminder ready
Treatment plan follow-up queued
AI Email Agent
Coming Soon
Pre-Appointment Email
"Hi Alex! Your cleaning appointment is confirmed for tomorrow. Here's what to expect..."
Post-Care Email
"Your cleaning went great! Here are your personalized care instructions..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-appointment confirmations, reminders, post-care instructions, and recall sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on patient treatment history
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart patient intake forms that pre-fill from CRM data and guide patients through completion. When forms are submitted, they automatically trigger outbound automation sequences for appointment scheduling and treatment planning workflows.

  • Pre-filled with CRM data (name, email, insurance information)
  • AI-guided completion for medical history and dental concerns
  • Automatically triggers outbound workflows on submission
AI Form
Patient Intake Form
Pre-filled Fields
✓ Name, Email, Insurance (from CRM)
AI-Guided Fields
→ Medical History
→ Current Dental Concerns
What Happens Next
Staff is notified and appointment confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your dental practice. Each agent handles different tasks—answering calls, scheduling appointments, handling patient inquiries. They work together 24/7 to keep your schedule full and patients happy.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed patients. Handles appointment requests, schedules cleanings and exams, and takes messages about dental emergencies automatically.

Phone Calls Appointment Scheduling Emergency Intake
TIER 1.00

Website Chat Teammate

Live Chat Patient Generator
Always Online

Qualifies new patients, answers questions about procedures and pricing, provides office hours and insurance information instantly. Books appointments and captures contact info—all through your website chat, 24/7.

Patient Qualifying Procedure Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized appointment confirmations, pre-visit instructions, and post-care reminders automatically. Coordinates with Marketing Automation to send at the right time to keep patients engaged and prepared.

Confirmations Follow-Ups Reminders
TIER 1.00

Intake Form Teammate

Patient Intake Assistant
New Patient Forms

Pre-fills patient intake forms from CRM data. Guides new patients through medical history and insurance verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Recall Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to patients at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups for recall cleanings, and emails nurturing sequences. Coordinates all outbound channels to recover missed appointments and keep patients scheduled.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with new and existing patients. Sends appointment confirmations, pre-visit reminders, and answers questions about procedures and office hours via text—98% open rate.

Apt Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about dental services. Click, talk, get answers about procedure costs, availability, and insurance acceptance—no typing required. Perfect for mobile users browsing dentists.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

Orion

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed patient data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by patient record, appointment, and treatment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Titus

Auto Note Creator
Auto-Created

Patients don't fill out forms—they just call or text. Your AI recognizes dental issues (broken crown, tooth pain, etc.), creates patient notes, triages by urgency, and notifies the right dental staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Nora

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a patient was upset, if a dental emergency was reported, if an appointment was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one patient from phone call to regular care—see how every system works together

Scroll to begin ↓
01
11:47 PM

THE PHONE RINGS
LATE AT NIGHT

Alex calls at 11:47 PM with severe tooth pain. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, my tooth is killing me. The pain just won't stop. Can I get in soon?"
AI: "I'm sorry you're in pain. We have an opening tomorrow at 10 AM for an exam. Would that work?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Chief Complaint
Severe tooth pain
Urgency Level
High Priority
Appointment
Tomorrow, 10 AM
Source
Phone • 11:47 PM
Saved to CRM automatically
02
11:48 PM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, severe tooth pain, urgency level, appointment time. Saved to CRM automatically—no forms, no typing.

03
11:50 PM

TOMORROW AT 10
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds tomorrow at 10 AM, and books it. Instant confirmation—no waiting.

APRIL 2024
AI
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Emergency Exam
Alex Chen • Tuesday, April 9 • 10:00 AM
Automation Sequence
1
Appointment Booked
Trigger detected in CRM
2
Confirmation SMS Sent
Appointment confirmation delivered instantly
3
Reminder Scheduled
Text reminder queued for morning
4
Post-Visit Care Queued
Care instructions ready to send
04
11:51 PM

THE SYSTEM
WAKES UP

The moment the appointment is booked, the system springs into action. Confirmation texts, reminder messages, post-visit care instructions, and follow-ups—all happening automatically.

Messages
2 New
Appointment Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your emergency exam is confirmed for Tuesday, April 9 at 10:00 AM..."
Appointment Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your appointment tomorrow at 10 AM. We're ready to help with your tooth pain..."
05
11:52 PM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation text from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to sleep. Meanwhile, a reminder message is already scheduled for tomorrow morning. No one had to remember to send it.

06
Tuesday, 10:15 AM

SHE FORGOT
TO SHOW UP

Tuesday morning, Alex is stuck in a work meeting. She completely forgot about the appointment. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Tuesday, April 9 • 10:00 AM
AC
Alex Chen
Emergency Exam
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original call + patient history ready
07
Tuesday, 10:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the late-night phone call, her severe tooth pain, her urgency level. Recovery calls get scheduled automatically. Follow-up messages are queued. The entire recovery process starts—you don't have to think about it.

08
Wednesday, 5:30 PM

THE SECOND CALL
WORKS

Alex's phone rings. It's the second call from your AI. She's finally free—just finished work. She answers. The AI remembers their entire conversation from the other night. "Hi Alex, I noticed we missed you yesterday. Your tooth pain—is it still bothering you? Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #2 • Connected
AI: "Hi Alex, I noticed we missed you yesterday. Is your tooth still bothering you? Would you like to reschedule?"
Alex: "Yes! It's still hurting. Can we do tomorrow morning?"
Appointment Rescheduled
Thursday, April 11 • 9:00 AM
09
Thursday, 9:45 AM

SHE ARRIVES
FOR HER EXAM

Alex shows up for the rescheduled appointment. The exam reveals she needs a root canal. You mark the visit complete in your CRM. The moment you click "Complete," the system springs into action: post-visit care instructions get sent, the treatment plan is ready to share, and follow-up appointments are suggested. All happening automatically—you're just focused on patient care.

VISIT COMPLETE
Thursday, April 11 • 9:00 AM
Emergency Exam
Alex Chen
Post-visit sequence activated
Frontdesk Forms
Post-Visit Care Instructions • Sent Automatically
AI filling out instructions...
AI filling out details...
✓ Ready to send automatically
11
Thursday, 10:15 AM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished her exam. She's walking to her car when her phone buzzes. It's post-visit care instructions from Frontdesk Forms—already filled with her name, diagnosis, and specific care steps. The AI includes prescription details and what to expect right on her phone. When she reads it, she feels informed and supported. The entire follow-up process happens automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Exam completed • Care instructions sent
AI
"Hi Alex! I remember your visit today. How can I help?"
Alex
"Question about the root canal procedure..."
12
Friday, 2:30 PM

SHE HAS
A QUESTION

Alex is at home, thinking about the upcoming root canal. She has a question about the procedure. She calls. The AI answers instantly, recognizes her from your CRM, remembers her exam and diagnosis, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
April 18, 2024

ALEX BOOKS
THE TREATMENT

With all her questions answered, Alex schedules her root canal. The system automatically sends appointment confirmations, pre-procedure instructions, and payment options. Alex is ready for treatment.

TREATMENT SCHEDULED
Root Canal • April 25, 2:00 PM
14
April 26, 2024 • 8:45 AM

SHE TEXTS
THE NEXT DAY

Alex just had her root canal. She has questions: "When can I eat normally?" "Should I be in pain?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through paperwork.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When can I eat normally again?"
AI
"Hi Alex! Wait until the numbness wears off completely, usually 2-3 hours. Start with soft foods today..."
Alex
"Should I still be feeling some pain?"
AI
"Mild discomfort is normal for 1-2 days. Take your prescribed medication as directed. Call us if pain is severe!"
15
May 3, 2024 • 9:15 PM

HER CROWN
BROKE OFF

Alex's temporary crown just broke off. It's 9:15 PM on a Friday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the urgency, checks the schedule, and books her for first thing Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
APPOINTMENT CREATED
Emergency Crown Repair
Scheduled: Monday, 8:00 AM
17
June 15, 2024

FREE WHITENING
THIS MONTH

Your office is running a teeth whitening special this month. Alex gets notified automatically—email, text, or both, your choice. The system sends promotional offers, appointment reminders, recall notifications, and practice updates. Patients stay informed without you sending individual messages. Everything happens automatically.

Practice Promotion
Sent to All Patients
SPECIAL OFFER
Free Teeth Whitening Consultation
Valid through June 30 • Book now!
NEW SERVICE
Invisalign Now Available
Schedule your free consultation today!
RECALL REMINDER
6-Month Cleaning Due
It's time for your regular checkup
✓ All patients notified
No manual sending required
6-MONTH CLEANING BOOKED
October 15, 2024
Alex Chen
Routine Cleaning & Exam
✓ Returns for regular care
Staying on schedule with dental health
Why she returned
"Always easy to reach, got answers fast, crown repair was handled perfectly"
18
October 15, 2024

SIX MONTHS LATER
SHE'S BACK

Six months later, Alex returns for her regular cleaning. She had a great experience—emergencies were handled quickly, questions were answered instantly, and she felt supported. The same AI that helped her that first late-night call kept her engaged as a patient. That's the full journey: emergency patient to regular care to loyal patient.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your practice

Can it handle after-hours appointment calls? +

Yes. The AI answers calls 24/7, schedules appointments, checks availability, and books cleanings—all while your team sleeps. No more missed opportunities at 2 AM when patients have dental emergencies.

How does it handle dental care issues? +

The AI collects issue details automatically, gathers all information (tooth pain location, severity, symptoms), and routes them to your clinical team. Emergency cases like broken teeth can be escalated immediately.

Does it reduce appointment no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before appointments. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book appointments directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books appointments instantly—no back-and-forth phone tag needed.

How does the new patient intake work? +

After scheduling, new patients automatically receive intake forms that are pre-filled with their info from the system. The AI guides them through medical history and insurance verification. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Dentrix, Eaglesoft, Open Dental, and others. All data syncs automatically—patients, appointments, intake forms, and care notes.

Can it handle multiple offices or practice locations? +

Absolutely. The AI knows all your locations, provider availability, services offered, and office hours. It can route calls based on location, handle practice-wide inquiries, and manage multiple offices simultaneously.

What about dental emergencies and urgent calls? +

The AI handles emergencies 24/7, assesses symptoms like broken teeth or severe pain, and can coordinate same-day appointments. For true emergencies, it immediately escalates to your on-call dentist.

How much does it cost? +

Pricing is based on your practice size and call volume. Most practices see ROI within the first month from reduced no-shows and increased appointment bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing patient calls at 2 AM. Start booking appointments while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."