Deck Builders AI Receptionist | Never Miss a Project Lead | Frontdesk

BOOK MORE
DECK PROJECTS
WHILE YOU BUILD

Every missed call is a lost deck project. Every delayed quote is a customer going elsewhere. Frontdesk AI answers calls 24/7, schedules consultations, provides estimates, and books projects—all while you're on the job site.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Deck Builders

Incoming Call...

Homeowner

"Hi, I need a new deck built. Around 300 square feet. Can you give me a quote?"

AI Receptionist

"Absolutely! For a 300 sq ft deck, pricing starts at $8,500. I can schedule a free consultation tomorrow at 10 AM?"

✓ Consultation Booked • Tomorrow 10 AM

The Problem

DECK BUILDERS
KEEP LOSING PROJECTS

You're losing thousands every day your calendar isn't booked. Homeowners call while you're on a job site, no-shows waste your time, and your team can't keep up. There's a better way.

You Miss Calls When It Matters Most

A homeowner finds your work on Pinterest at 9 PM, calls to get a quote, and gets voicemail. By the time you check messages in the morning, they've already booked with someone else who answered.

The Cost
$15,000/project
Average deck build lost

Your Team Is Drowning in Calls

While you're framing a deck, three more calls come in. Estimate requests, site visit bookings, material questions—you can't be everywhere at once. Homeowners get frustrated waiting, and you lose projects.

The Cost
30+ calls/day
Per deck builder

Site Visits No-Show and You Lose Them Forever

You clear your schedule, drive across town, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost project.

The Cost
25% no-show
Rate industry average
$180K
Lost annually in missed leads
45%
Of inquiries happen after hours
48 hours
Window to respond before losing lead

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to completed deck project

24/7 Project Inquiry Chat

Homeowners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses deck options, and books free estimates—all without human intervention.

  • Automatically extracts budget, timeline, and deck size preferences
  • Checks real-time availability for consultations
  • Books estimates directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need a new deck built. Around 300 sq ft. What would that cost?"
AI
"I can provide a detailed quote after a free consultation. We build custom decks with premium materials. Would you like to schedule an estimate?"
"Yes! This Saturday works."
Free Estimate Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I got a quote last week but have questions about composite vs. wood decking..."
AI: "I see your quote here. Composite requires less maintenance but wood gives a classic look. I can schedule a call with our builder to discuss. What works for you?"
✓ Follow-up Call Scheduled

AI Phone Receptionist

Every call is answered instantly—project inquiries, material questions, estimate requests. The AI understands context, answers deck-building questions, schedules consultations, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Discusses deck materials, designs, and timelines
  • Recognizes returning customers from CRM and references past projects

Smart Outbound Follow-ups

When estimates no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their deck preferences, and books a new appointment—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules estimates and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the deck estimate on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Saturday instead?"
✓ Estimate Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Project Details
300 sq ft deck • Composite material
Target Start Date
April 2024
Source
Web Chat • 2:14 AM
Status
Estimate Scheduled

Unified CRM

Every interaction—chat, call, estimate, material question—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and customer.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to project completion
  • Syncs with calendar, quotes, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-estimate email sequence
Reminder SMS scheduled
Post-estimate follow-up ready
Quote delivery queued
AI Email Agent
Coming Soon
Pre-Estimate Email
"Hi Sarah! Your free deck estimate is confirmed. Here's what to expect and how to prepare..."
Reminder Email
"Just a friendly reminder about your deck consultation tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-estimate confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart project request forms that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for quote generation and project scheduling workflows.

  • Pre-filled with CRM data (name, email, deck preferences)
  • AI-guided completion for property details and design preferences
  • Automatically triggers outbound workflows on submission
AI Form
Deck Project Request
Pre-filled Fields
✓ Name, Email, Deck Size (from CRM)
AI-Guided Fields
→ Property Details
→ Material Preferences
What Happens Next
You're notified immediately and quote preparation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR DECK BUILDERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your deck building business. Each agent handles different tasks—answering calls, booking consultations, handling project requests. They work together 24/7 to book more deck projects faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed deck projects. Handles deck inquiries, books free consultations, and creates project estimate requests automatically.

Phone Calls Consultation Booking Project Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies deck project leads, shows materials and design options, answers questions about pricing, deck types, and project timelines instantly. Books free consultations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Design Options Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized consultation confirmations, estimate delivery reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep homeowners engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Project Intake Teammate

Project Intake Assistant
Project Intake Forms

Pre-fills project intake forms from CRM data. Guides homeowners through deck size, material preferences, and budget details. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to homeowners at the right time. Makes outbound calls to missed consultations, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep homeowners engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with homeowners and leads. Sends consultation confirmations, estimate delivery reminders, and answers questions about deck materials and pricing via text—98% open rate.

Consultation Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about custom deck projects. Click, talk, get answers about deck types, material options, and pricing—no typing required. Perfect for mobile users browsing deck designs.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by project type, budget, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Clients don't submit tickets—they just call or text. Your AI recognizes service issues (damaged boards, staining requests, warranty claims, etc.), creates tickets, triages by urgency, and notifies the right crew members automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a homeowner was frustrated, if a warranty issue was reported, if a consultation was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one homeowner from phone call to signed contract—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking to build a deck in my backyard. Do you have availability for a consultation?"
AI: "Yes! We'd love to help with your deck project. Would you like to schedule a free consultation and estimate?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Project Type
Backyard Deck
Budget
$15,000 - $20,000
Timeline
Start by April
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, backyard deck preference, $15-20K budget, April timeline. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Site Consultation
Alex Martinez • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Consultation Booked
Trigger detected in CRM
2
Confirmation Email Sent
Consultation details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-consultation email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and estimate forms—all happening automatically.

Inbox
2 New
Consultation Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your site consultation is confirmed for Saturday, March 9 at 11:00 AM. We'll assess your backyard and discuss design options..."
Consultation Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your consultation tomorrow! We're excited to help design your dream deck..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AM
Alex Martinez
Site Consultation
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her backyard deck project, her $15-20K budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the consultation on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Consultation Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE DESIGN

Alex shows up for the rescheduled consultation. She loves the deck design. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the project proposal form is ready to send, and qualification workflows begin. All happening automatically—you're just designing the project.

CONSULTATION COMPLETE
Saturday, March 16 • 2:00 PM
Backyard Deck Project
Alex Martinez
Post-consultation sequence activated
Frontdesk Forms
Project Proposal • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a project proposal from Frontdesk Forms—already filled with her name, email, and the deck project she just discussed. The AI guides her through property details and material preferences right on her phone. When she submits it, you're immediately notified. The proposal process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Consultation completed • Proposal submitted
AI
"I remember your consultation! How can I help?"
Alex
"Question about composite vs. wood materials..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex's at work, thinking about the deck. She has a question about material options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and proposal, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 22, 2024

ALEX SIGNS
THE CONTRACT

Alex loves the proposal and signs the contract. The system automatically sends project kickoff emails, construction timeline details, and permit information. Her deck project is officially starting.

CONTRACT SIGNED
Backyard Deck • $18,500
14
April 10, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Construction just started. She has questions: "When will the framing be done?" "What day will you install the railings?" She texts the AI. It answers instantly with all the timeline details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When will the framing be done?"
AI
"Hi Alex! Framing is scheduled to be completed by Friday. We'll start on decking next week..."
Alex
"What day will you install the railings?"
AI
"Railing installation is scheduled for April 22-23. We'll send you a reminder the day before!"
15
April 20, 2024 • 8:30 PM

SOMETHING
DOESN'T LOOK RIGHT

Alex notices some boards don't align perfectly. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and schedules an inspection for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
Board Alignment Issue
Scheduled: Monday, 9:00 AM
17
April 25, 2024

FINAL WALKTHROUGH
SCHEDULED

The deck is almost complete. Alex gets notified automatically—email, text, or both, your choice. The system sends project updates, completion reminders, warranty information, and care instructions. Clients stay informed without you sending individual messages. Everything happens automatically.

Project Update
Sent to Client
UPDATE
Final Walkthrough
Friday, April 26 • 2:00 PM • Your Property
REMINDER
Warranty Information
Your 5-year warranty documents are ready
CARE GUIDE
Deck Maintenance Tips
How to keep your new deck looking great
✓ All clients notified
No manual sending required
NEIGHBOR REFERRED
May 15, 2024
Alex Martinez
Referred her neighbor for a deck project
✓ Happy with project outcome
Deck completed on time, looks amazing
Why she referred
"Great communication, always got quick answers, loved the craftsmanship"
18
May 15, 2024

THREE WEEKS LATER
SHE REFERS

Three weeks later, Alex refers her neighbor. She had a great experience—communication was always instant, questions were answered immediately, and she felt supported throughout the project. The same AI that helped her find your company kept her happy as a client. That's the full journey: prospect to client to referral.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your deck building business

Can it handle after-hours project inquiries? +

Yes. The AI answers calls 24/7, qualifies leads, discusses project scope, and books consultations—all while your team sleeps. No more missed opportunities at 2 AM.

How does it handle warranty callbacks? +

The AI creates service tickets automatically, collects all details (customer name, deck location, issue description, urgency), and routes them to your service team. Emergency requests like structural concerns can be escalated immediately.

Does it reduce consultation no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book consultations directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.

How does the quote request process work? +

After consultations, homeowners automatically receive a quote request form that's pre-filled with their project details from the CRM. The AI guides them through deck size, material preferences, and budget information. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including JobNimbus, Buildertrend, AccuLynx, and others. All data syncs automatically—leads, consultations, quotes, and service requests.

Can it handle multiple service areas or crews? +

Absolutely. The AI knows all your service territories, crew availability, pricing tiers, and specialty services. It can route calls based on location, handle multi-region inquiries, and manage multiple crews simultaneously.

What about urgent repairs and storm damage? +

The AI handles urgent repair requests 24/7, verifies customer information, and can coordinate with your emergency repair crew or estimators. For critical safety issues, it immediately escalates to your on-call team.

How much does it cost? +

Pricing is based on your business size and call volume. Most deck builders see ROI within the first month from reduced no-shows and increased project conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing consultations at 2 AM. Start booking deck projects while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."