Cycling Studios AI Receptionist | Automated Class Booking & Member Management | Frontdesk

FILL YOUR
CYCLING CLASSES
WHILE YOU SLEEP

Every empty bike costs money. Every missed call is a lost rider. Frontdesk AI answers calls 24/7, books classes, handles membership inquiries, and fills your studio—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Cycling Studios

Incoming Call...

New Rider

"Hi, I'm interested in trying a class. Do you have spots available for tomorrow morning?"

AI Receptionist

"Yes! We have 4 bikes available in our 7 AM Power Ride. I can reserve bike #12 for you. What's your name?"

✓ Class Booked • Bike #12

The Problem

CYCLING STUDIOS
LOSE RIDERS DAILY

You're losing riders every day while your front desk struggles. New clients call after class, no-shows waste your instructor time, and your team can't keep up with booking requests.

You Miss Calls When Riders Are Ready to Book

Someone finishes work at 9 PM, searches for cycling classes, and calls to book. They get voicemail. By morning, they've already signed up for the studio down the street that answered immediately.

The Cost
$1,800/month
Lost per empty bike spot

Your Front Desk Is Drowning in Booking Calls

While you're setting up for the 6 AM class, five calls come in. Membership questions, class bookings, bike reservations, package inquiries—you can't be everywhere at once. Potential riders get frustrated waiting, and you lose enrollments.

The Cost
60+ calls/day
Per cycling studio

Trial Classes No-Show and You Lose Them Forever

You reserve their bike, prep the studio, and the instructor is ready. They don't show. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just an empty bike and lost membership revenue.

The Cost
35% no-show
Rate for trial classes
$21,600
Lost annually per empty bike spot
45%
Of bookings happen after class hours
5 days
Average time to convert trial to membership

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked class

24/7 Member Chat

Prospects visit your studio website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available class packages, and books intro rides—all without human intervention.

  • Automatically extracts fitness goals, schedule preferences, and membership interests
  • Checks real-time class availability across your schedule
  • Books intro rides directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for morning cycling classes. What's available?"
AI
"I have a 7:00 AM Power Ride available this Saturday. Would you like to book an intro class?"
"Yes! This Saturday works."
Intro Ride Booked ✓
Saturday, March 9 • 7:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "I need to cancel my class today..."
AI: "I'll cancel that for you right away. Which class were you registered for?"
✓ Class Cancelled & Spot Released

AI Phone Receptionist

Every call is answered instantly—class bookings, membership inquiries, cancellations, bike maintenance issues. The AI understands context, updates schedules, handles waitlists, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Manages class bookings and cancellations automatically
  • Recognizes members from CRM and references past classes

Smart Outbound Follow-ups

When intro rides no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their fitness goals, and books a new class—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules intro rides and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the 7:00 AM Power Ride on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do next Saturday instead?"
✓ Intro Ride Rescheduled
Saturday, March 16 • 7:00 AM
Frontdesk CRM
Name
Alex Martinez
Class Preference
Morning Power Rides • 7:00 AM
Membership Interest
Unlimited Monthly Package
Source
Web Chat • 2:14 AM
Status
Intro Ride Scheduled

Unified CRM

Every interaction—chat, call, class booking, membership inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and member.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to membership signup
  • Syncs with calendar, bookings, and all systems

Marketing Automation

Orchestrate the entire member journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-class email sequence
Reminder SMS scheduled
Post-class follow-up ready
Membership offer queued
AI Email Agent
Coming Soon
Pre-Class Email
"Hi Alex! Your intro ride is confirmed. Here's what to expect and what to bring..."
Reminder Email
"Just a friendly reminder about your class tomorrow morning..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-class confirmations, reminders, follow-ups, and membership nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on member behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart membership applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and welcome workflows.

  • Pre-filled with CRM data (name, email, class preference)
  • AI-guided completion for fitness goals and health information
  • Automatically triggers onboarding workflows on submission
AI Form
Membership Application
Pre-filled Fields
✓ Name, Email, Class Preference (from CRM)
AI-Guided Fields
→ Fitness Goals
→ Health Information
What Happens Next
You're notified immediately and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR CYCLING STUDIOS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your cycling studio. Each agent handles different tasks—answering calls, booking classes, handling membership inquiries. They work together 24/7 to keep your bikes full and riders engaged.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles class inquiries, books bike reservations, and manages membership questions automatically.

Phone Calls Class Booking Memberships
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies new rider leads, shows class schedules and pricing, answers questions about instructor specialties and membership packages instantly. Books trial classes and captures contact info—all through your website chat, 24/7.

Lead Qualifying Class Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized class confirmations, ride reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep riders engaged and coming back.

Confirmations Follow-Ups Reminders
TIER 1.00

Registration Teammate

Registration Assistant
Membership Forms

Pre-fills membership registration forms from CRM data. Guides new riders through fitness goals and experience level questions. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to new riders at the right time. Makes outbound calls to trial class no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep members engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with riders and members. Sends class confirmations, ride reminders, and answers questions about available bikes and instructor schedules via text—98% open rate.

Class Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about upcoming classes. Click, talk, get answers about instructor schedules, bike availability, and membership packages—no typing required. Perfect for mobile users browsing class times.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed rider and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by class preferences, membership status, and attendance history.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Members don't submit tickets—they just call or text. Your AI recognizes facility issues (broken bike, sound system problem, temperature concerns, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a new rider was frustrated, if a facility issue was reported, if a trial class was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one rider from first call to loyal member—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm interested in your morning cycling classes. Do you have any openings this week?"
AI: "Yes! We have spots available in our 6 AM Power Ride class. Would you like to book a trial class?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Interested In
Morning Classes
Class Preference
6 AM Power Ride
Trial Class Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, morning class interest, 6 AM Power Ride preference, March 15th trial date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 6 AM
IS BOOKED

Alex says "Yes!" The AI checks your class schedule, finds Saturday at 6 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
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Power Ride Trial Class
Alex Chen • Saturday, March 9 • 6:00 AM
Automation Sequence
1
Trial Class Booked
Trigger detected in CRM
2
Confirmation Email Sent
Class confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-class email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the class is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership forms—all happening automatically.

Inbox
2 New
Trial Class Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your trial class for Power Ride is confirmed for Saturday, March 9 at 6:00 AM..."
Class Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your Power Ride class tomorrow! We're excited to meet you..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 6:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is still asleep. She completely forgot about the trial class. You're at the front desk, see the missed class in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 6:00 AM
AC
Alex Chen
Power Ride Trial
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 6:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her morning class interest, her 6 AM preference. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The schedule updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Power Ride trial on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Trial Class Rescheduled
Saturday, March 16 • 6:00 AM
09
Saturday, 7:15 AM

SHE LOVES
THE CLASS

Alex shows up for the rescheduled class. She loves the energy. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-class follow-up emails get queued, the membership sign-up form is ready to send, and nurture workflows begin. All happening automatically—you're just teaching the class.

TRIAL COMPLETE
Saturday, March 16 • 6:00 AM
Power Ride
Alex Chen
Post-class sequence activated
Frontdesk Forms
Membership Sign-Up • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 7:30 AM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the class. She's walking to her car when her phone buzzes. It's a membership sign-up form from Frontdesk Forms—already filled with her name, email, and the plan you discussed. The AI guides her through emergency contact and payment info right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Trial completed • Membership submitted
AI
"I remember your trial class! How can I help?"
Alex
"Question about bringing a friend to class..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about bringing a friend to class. She has a question about your guest policy. She calls. The AI answers instantly, recognizes her from your CRM, remembers her trial and membership, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX JOINS
AS A MEMBER

With all her questions answered, Alex signs up for an unlimited monthly membership. The system automatically sends welcome emails, class booking instructions, and studio guidelines. Alex is officially part of the community.

MEMBER ENROLLED
Unlimited Monthly • $179/month
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just finished her third class. She has questions: "How do I reserve a bike?" "Can I pause my membership for vacation?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I reserve a specific bike?"
AI
"Hi Alex! You can reserve bikes through our app up to 12 hours before class. First-row bikes are available 24 hours early!"
Alex
"Can I pause my membership for vacation?"
AI
"Yes! You can freeze your membership for up to 2 weeks. Just let me know your dates and I'll set it up!"
15
April 15, 2024 • 8:30 PM

SHE NEEDS TO
CHANGE A CLASS

Alex has a work conflict—she can't make her Tuesday morning class. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, cancels her Tuesday class, and reschedules it for Wednesday. Alex doesn't have to wait for business hours or navigate an app. She just describes what she needs, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
BOOKING UPDATED
Class Rescheduled
Canceled: Tuesday, 6:00 AM • Rebooked: Wednesday, 6:00 AM
17
May 5, 2024

MEMBER EVENT
THIS SAT

There's a member appreciation ride this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends studio announcements, event reminders, schedule changes, and community news. Members stay informed without you sending individual messages. Everything happens automatically.

Studio Event
Sent to All Members
EVENT
Member Appreciation Ride
Saturday, May 10 • 9:00 AM • Special Instructor
ANNOUNCEMENT
New Instructor Joining
Welcome our newest instructor starting next week!
REMINDER
Your Next Class
Power Ride tomorrow at 6:00 AM • Bike 12 reserved
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
March 15, 2025
Alex Chen
Unlimited Monthly • $179/month
✓ Renewed for 12 months
Same plan, same rate
Why she renewed
"Amazing community, always got quick answers to questions, loved the member events and instructor energy"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—questions were answered instantly, booking changes were effortless, and she felt connected to the community. The same AI that helped her book her first class kept her engaged as a member. That's the full journey: prospect to rider to loyal member.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your cycling studio

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, books riders into classes, checks bike availability, and processes package purchases—all while you sleep. No more missed bookings at 2 AM.

How does it handle class cancellations and rescheduling? +

The AI handles cancellations automatically, collects all details (rider name, class time, preferred reschedule date), and books them into alternative classes. Urgent requests are processed immediately and riders receive instant confirmation.

Does it reduce class no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before classes. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions and keeping your bikes filled.

Can it book classes directly into my scheduling system? +

Yes. Integrates with Mindbody, Mariana Tek, ClubReady, and most cycling studio scheduling systems. The AI checks real-time class capacity and bike availability, then books riders instantly—no back-and-forth needed.

How does it handle new rider inquiries and intro packages? +

New riders automatically receive information about intro packages, first-timer class options, and what to expect. The AI explains pricing, collects rider details, books their first class, and adds them to your CRM. When they book, you're notified immediately.

Does it work with my existing studio systems? +

Yes. Frontdesk integrates with most systems including Mindbody, Mariana Tek, ClubReady, Glofox, and others. All data syncs automatically—rider profiles, class bookings, package purchases, and waitlist management.

Can it handle multiple studio locations? +

Absolutely. The AI knows all your studio locations, class schedules, instructor availability, and bike capacity. It can route calls based on location, handle multi-studio inquiries, and manage bookings across all your studios simultaneously.

What about waitlist management and last-minute openings? +

The AI manages waitlists automatically and immediately contacts riders when bikes open up. It confirms their availability, books them into the class, and updates your system in real-time—maximizing every class capacity.

How much does it cost? +

Pricing is based on your studio size and call volume. Most cycling studios see ROI within the first month from reduced no-shows and increased class bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing class bookings after hours. Start filling rides while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."