Every missed call is a lost policy. Every delayed quote is a competitor's win. Frontdesk AI answers calls 24/7, schedules risk assessments, handles policy inquiries, and qualifies leads—all while your team focuses on closing deals.
For Cyber Insurance
Incoming Call...
Business Owner
"Hi, I need cyber insurance for my e-commerce business. What coverage options do you have?"
AI Receptionist
"Perfect! We offer comprehensive coverage including data breach protection and ransomware recovery. Can I schedule a risk assessment with Alex for this week?"
✓ Assessment Scheduled • Tomorrow 10 AM
You're losing policies every day because prospects need quotes fast. Calls come in after breach announcements, no-shows waste your consultation slots, and your team can't keep up with risk assessments. There's a better way.
A major ransomware attack makes headlines at 6 PM. Panicked business owners call your agency immediately and get voicemail. By the time you check messages the next morning, they've already purchased coverage from a competitor who answered.
While you're conducting a risk assessment, five more quote requests come in. Policy renewals, coverage questions, claim inquiries—you can't be everywhere at once. Prospects get frustrated waiting, and you lose policies to faster agencies.
You clear your calendar, prepare the coverage analysis, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no policy signed, just wasted time and another lost commission.
One AI workforce that handles every touchpoint—from first inquiry to policy activation
Prospects visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, explains coverage options, and schedules consultations—all without human intervention.
Every call is answered instantly—policy inquiries, claims questions, coverage updates, incident reports. The AI understands context, creates tickets, schedules consultations, and escalates emergencies to humans immediately.
When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their coverage needs, and books a new assessment—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, policy inquiry—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and client.
Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, policy renewal reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-assessment confirmations, renewal reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart policy applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for underwriting and policy approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your cyber insurance agency. Each agent handles different tasks—answering calls, qualifying leads, handling policy inquiries. They work together 24/7 to convert more prospects into policyholders faster.
Answers every call instantly—no voicemail, no missed leads. Handles policy inquiries, books risk assessment consultations, and creates claim support tickets automatically.
Qualifies cyber insurance leads, explains available coverage options and pricing, answers questions about data breach protection and policy limits instantly. Books risk assessment consultations and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, policy renewal reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospects engaged and policies renewed.
Pre-fills policy applications from CRM data. Guides business owners through cyber risk assessment and coverage verification. Triggers automation workflows when submitted.
Automatically reaches out to prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged until they commit to coverage.
Handles two-way SMS conversations with prospects and current policyholders. Sends consultation confirmations, renewal reminders, and answers questions about coverage options via text—98% open rate.
Lets website visitors speak directly to your website about cyber insurance coverage. Click, talk, get answers about pricing, coverage limits, and data breach protection—no typing required. Perfect for mobile users researching cyber insurance policies.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and policyholder data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by business type, coverage needs, and lead status.
Policyholders don't submit tickets—they just call or text. Your AI recognizes support issues (claim questions, coverage changes, policy updates, etc.), creates tickets, triages by urgency, and notifies the right agent or underwriter automatically.
Watches every conversation and alerts you when it matters. If a prospect had concerns, if a claim issue was reported, if a consultation was booked—you know instantly.
Follow one prospect from inquiry to signed policy—see how every system works together
Alex calls at 2 AM after discovering a ransomware attack. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, e-commerce business, $2M coverage need, March 15th start date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the risk assessment. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and application forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her e-commerce business, her $2M coverage need. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the coverage options. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the policy application form is ready to send, and underwriting workflows begin. All happening automatically—you're just reviewing her needs.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a policy application from Frontdesk Forms—already filled with her name, email, and the coverage plan she just reviewed. The AI guides her through business details and security assessment right on her phone. When she submits it, you're immediately notified. The underwriting process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the policy. She has a question about the ransomware coverage. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the ransomware coverage included, Alex signs the policy. The system automatically sends welcome emails, coverage documentation, and security best practices guides. Alex's business is officially protected.
Alex just onboarded her team to the new security protocols. She has questions: "How do I file a claim?" "What's covered under the data breach response?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through policy documents.
Alex's security team detects suspicious activity. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the urgency, creates a claim ticket, and connects her with the emergency response team. Alex doesn't have to wait for business hours or navigate phone trees. She just describes the situation, and support is mobilized.
There's a cybersecurity best practices webinar this Thursday. Alex gets notified automatically—email, text, or both, your choice. The system sends security updates, industry threat alerts, policy updates, and educational resources. Policyholders stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—claim support was always quick, questions were answered instantly, and she felt protected. The same AI that helped her find the coverage kept her confident as a policyholder. That's the full journey: prospect to client to renewal.
Everything you need to know about using Frontdesk for your cyber insurance agency
Yes. The AI answers calls 24/7, qualifies prospects, explains coverage options, and books risk assessment consultations—all while your team sleeps. No more missed opportunities at 2 AM from businesses needing immediate cyber coverage.
The AI creates claims tickets automatically, collects all critical details (incident type, breach scope, urgency level), and routes them to your claims team. Potential breaches or ransomware attacks can be escalated immediately to your incident response team.
Yes. The system automatically sends confirmation emails and reminder texts before risk assessments and policy reviews. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed consultations.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books risk assessments and policy consultations instantly—no back-and-forth emails needed.
After consultations, prospects automatically receive a quote application that's pre-filled with their business info from the CRM. The AI guides them through security posture assessment and revenue verification. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Applied Epic, Vertafore AMS360, Salesforce, and others. All data syncs automatically—prospects, consultations, quote applications, and claims notifications.
Absolutely. The AI knows all your coverage options, policy limits, industry-specific requirements, and premium ranges. It can route calls based on client type, handle multi-policy inquiries, and manage diverse client portfolios simultaneously.
The AI handles breach notifications 24/7, verifies policyholder identity, and can coordinate with your incident response partners or forensic teams. For active cyberattacks or ransomware incidents, it immediately escalates to your emergency response team.
Pricing is based on your client portfolio size and call volume. Most cyber insurance agencies see ROI within the first month from reduced no-shows and increased policy conversions. Contact us for a custom quote.
Stop missing policy inquiries after hours. Start converting leads while you focus on risk assessment.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.