AI Receptionist for Coworking Spaces | 24/7 Desk Booking & Member Support | Frontdesk

FILL YOUR
EMPTY DESKS
WHILE YOU SLEEP

Every empty desk costs money. Every missed call is a lost member. Frontdesk AI answers calls 24/7, books desk and room reservations, handles member requests, and converts leads—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Coworking Spaces

Incoming Call...

Potential Member

"Hi, I need a dedicated desk for my startup. Do you have any available?"

AI Receptionist

"Yes! We have dedicated desks available starting at $450/month with 24/7 access. Would you like to schedule a tour?"

✓ Tour Booked • Tomorrow 3 PM

The Problem

COWORKING SPACES
LOSE MEMBERS DAILY

You're losing members every day your desks sit empty. Inquiries come at midnight, tour no-shows waste your time, and your front desk can't keep up with calls. There's a better way.

You Miss Inquiries When It Matters Most

A freelancer finds your space at 10 PM, calls to ask about hot desks, and gets voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered instantly.

The Cost
$800/month
Lost per empty desk

Your Front Desk Is Drowning in Calls

While you're giving a space tour, three more calls come in. Day pass requests, meeting room bookings, WiFi issues—you can't be everywhere at once. Prospects get frustrated waiting, and you lose memberships.

The Cost
50+ calls/day
Per community manager

Space Tours No-Show and You Lose Them Forever

You clear your schedule, tidy the lounge, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty workspace.

The Cost
30% no-show
Rate industry average
$9,600
Lost annually per empty desk
40%
Of inquiries happen after hours
5 days
Average time to book a workspace

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to active membership

24/7 Membership Chat

Potential members visit your coworking space website at any hour. Frontdesk Chat answers instantly, qualifies leads, shows available desk options, and books space tours—all without human intervention.

  • Automatically extracts budget, start date, and workspace preferences
  • Checks real-time availability across hot desks, dedicated desks, and private offices
  • Books space tours directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for a private office for 3 people. What's available?"
AI
"I have Office 4B available—fits 4 people, $1,800/month. Would you like to schedule a tour?"
"Yes! This Saturday works."
Tour Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help?"
Caller: "The printer in the main area isn't working..."
AI: "I'll create a support ticket right away. Which workspace are you calling from?"
✓ Ticket #4920 Created

AI Phone Receptionist

Every call is answered instantly—facility support requests, tour inquiries, membership questions. The AI understands context, creates tickets, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates facility support tickets automatically
  • Recognizes members from CRM and references past interactions

Smart Outbound Follow-ups

When tour no-shows happen, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows their workspace preferences, and books a new tour—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tours and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk. I noticed we missed you for the Office 4B tour on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Tour Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Workspace Preference
Private Office 3-4 people • $1,800/month
Start Date
March 15, 2024
Source
Web Chat • 2:14 AM
Status
Tour Scheduled

Unified CRM

Every interaction—chat, call, tour, support request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every lead and member.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to membership activation
  • Syncs with calendar, tickets, and all systems

Marketing Automation

Orchestrate the entire lead journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-tour email sequence
Reminder SMS scheduled
Post-tour follow-up ready
Membership form queued
AI Email Agent
Coming Soon
Pre-Tour Email
"Hi Sarah! Your tour of Office 4B is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your space tour tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on lead behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart membership applications that pre-fill from CRM data and guide leads through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and approval workflows.

  • Pre-filled with CRM data (name, email, workspace preference)
  • AI-guided completion for company details and billing information
  • Automatically triggers onboarding workflows on submission
AI Form
Membership Application
Pre-filled Fields
✓ Name, Email, Workspace (from CRM)
AI-Guided Fields
→ Company Details
→ Billing Information
What Happens Next
You're notified immediately and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR COWORKING SPACES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your coworking space. Each agent handles different tasks—answering calls, booking desks and meeting rooms, handling member support requests. They work together 24/7 to fill your workspace and keep members happy.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles membership inquiries, books desk and meeting room reservations, and creates support tickets automatically.

Phone Calls Space Booking Member Support
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies workspace leads, shows available desks and private offices with pricing, answers questions about amenities and membership plans instantly. Books space tours and captures contact info—all through your website chat, 24/7.

Lead Qualifying Space Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized space tour confirmations, membership start date reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep prospects engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Application Teammate

Membership Application Assistant
Member Applications

Pre-fills membership applications from CRM data. Guides prospects through company details and payment information. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep prospects engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospects and current members. Sends tour confirmations, membership start reminders, and answers questions about available desks and meeting rooms via text—98% open rate.

Tour Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available workspace. Click, talk, get answers about pricing, desk availability, and amenities—no typing required. Perfect for mobile users browsing coworking spaces.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed prospect and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by location, workspace type, and lead status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Members don't submit tickets—they just call or text. Your AI recognizes support issues (WiFi down, printer jammed, HVAC problems, etc.), creates tickets, triages by urgency, and notifies the right facilities staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a prospect was frustrated, if a facilities issue was reported, if a space tour was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospect from phone call to active membership—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a dedicated desk. Do you have anything available?"
AI: "Yes! We have a dedicated desk available near the window— $450/month. Would you like to schedule a tour?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Looking For
Dedicated Desk
Budget
$450/mo
Start Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, dedicated desk preference, $450 budget, March 15th start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

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Space Tour
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Tour Booked
Trigger detected in CRM
2
Confirmation Email Sent
Tour confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-tour email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership forms—all happening automatically.

Inbox
2 New
Tour Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your space tour is confirmed for Saturday, March 9 at 11:00 AM..."
Tour Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your tour tomorrow! We're excited to show you our workspace..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Space Tour
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her dedicated desk search, her $450 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the space tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Tour Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE SPACE

Alex shows up for the rescheduled tour. She loves the workspace. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the membership application form is ready to send, and onboarding workflows begin. All happening automatically—you're just showing the space.

TOUR COMPLETE
Saturday, March 16 • 2:00 PM
Dedicated Desk
Alex Chen
Post-tour sequence activated
Frontdesk Forms
Membership Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tour. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the desk she just saw. The AI guides her through company and payment information right on her phone. When she submits it, you're immediately notified. The onboarding process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • Application submitted
AI
"I remember your tour! How can I help?"
Alex
"Question about the 24/7 access policy..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about joining the coworking space. She has a question about 24/7 access. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX SIGNS
HER AGREEMENT

With all her questions answered, Alex signs the membership agreement. The system automatically sends welcome emails, access instructions, and community guidelines. Alex is officially a member.

AGREEMENT SIGNED
Dedicated Desk • $450/month
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just started using her desk. She has questions: "How do I book a meeting room?" "What's the WiFi password?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I book a meeting room?"
AI
"Hi Alex! You can book meeting rooms through your member portal: [link]. Just select your date and time..."
Alex
"What's the WiFi password?"
AI
"The WiFi network is 'CoworkSpace_5G' and your password is CS2024secure. Welcome to the community!"
15
April 15, 2024 • 8:30 PM

THE AC
ISN'T WORKING

Alex's desk area is too warm—the AC isn't working properly. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
TICKET CREATED
AC Not Working - Desk Area
Scheduled: Monday, 9:00 AM
17
May 5, 2024

NETWORKING
EVENT THIS FRI

There's a networking event this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends community announcements, event reminders, maintenance updates, and member news. Members stay informed without you sending individual messages. Everything happens automatically.

Community Event
Sent to All Members
EVENT
Friday Networking Happy Hour
Friday, May 10 • 5:00 PM • Lounge Area
ANNOUNCEMENT
New Phone Booths Installed
Two private phone booths now available on the second floor!
REMINDER
Meeting Room Available
Conference Room B is available all day tomorrow
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
March 15, 2025
Alex Chen
Dedicated Desk • $450/month
✓ Renewed for 12 months
Same desk, same rate
Why she renewed
"Great experience with support, always got quick answers, loved the community events"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—support requests were always handled quickly, questions were answered instantly, and she felt connected to the community. The same AI that helped her find the workspace kept her happy as a member. That's the full journey: prospect to member to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your coworking space

Can it handle after-hours membership inquiries? +

Yes. The AI answers calls 24/7, qualifies leads, checks desk and room availability, and books space tours—all while your team is away. No more missed opportunities at 2 AM from night-shift entrepreneurs.

How does it handle member support requests? +

The AI creates support tickets automatically, collects all details (desk location, WiFi issues, room setup requests, urgency), and routes them to your operations team. Urgent requests like climate control or security issues can be escalated immediately.

Does it reduce tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before space tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed tours.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books tours instantly—no back-and-forth emails needed.

How does the membership signup work? +

After tours, prospects automatically receive a membership application that's pre-filled with their info from the CRM. The AI guides them through company details, workspace preferences, and membership tier selection. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most systems including Nexudus, OfficeRnD, Cobot, and others. All data syncs automatically—leads, tours, desk/room reservations, member profiles, and support tickets.

Can it handle multiple locations? +

Absolutely. The AI knows all your locations, desk and meeting room availability, membership tiers, and amenities at each space. It can route calls based on location, handle network-wide inquiries, and manage multiple facilities simultaneously.

What about member access issues and emergencies? +

The AI handles access card issues 24/7, verifies member identity, and can coordinate with on-site community managers or building security. For true emergencies like fire alarms or security concerns, it immediately escalates to your on-call team.

How much does it cost? +

Pricing is based on your space size and call volume. Most coworking spaces see ROI within the first month from reduced no-shows and increased membership conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing membership inquiries at 2 AM. Start booking desk reservations while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."