Court Reporting Services AI Receptionist | 24/7 Scheduling & Client Management | Frontdesk

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DEPOSITIONS
WHILE YOU SLEEP

Every missed call is a lost deposition. Every unanswered inquiry goes to your competitor. Frontdesk AI answers calls 24/7, schedules depositions, handles transcript requests, and confirms court reporters—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Court Reporting Services

Incoming Call...

Attorney

"Hi, I need to schedule a deposition for next Thursday. Do you have a reporter available?"

AI Receptionist

"Yes! We have a certified reporter available Thursday at 10 AM. Would you like me to reserve that time slot?"

✓ Deposition Scheduled • Thu 10 AM

The Problem

COURT REPORTING SERVICES
LOSE CASES TO COMPETITORS

You're losing high-value depositions every day attorneys can't reach you. Law firms call after hours, urgent requests go to voicemail, and your coordinators are buried in scheduling conflicts.

You Miss Attorney Calls After Hours

A law firm needs a court reporter for an emergency deposition tomorrow at 7 AM. They call at 8 PM and get voicemail. By the time you check messages in the morning, they've already booked with a competitor who answered immediately.

The Cost
$3,500/job
Lost per missed deposition

Your Coordinators Are Drowning in Scheduling

While coordinating one deposition, five more attorneys call with urgent requests. Transcript orders, reporter availability checks, venue confirmations—you can't juggle it all. Attorneys get frustrated waiting on hold, and you lose relationships.

The Cost
60+ calls/day
Per scheduling coordinator

Last-Minute Cancellations Kill Your Schedule

You assign your best reporter to a full-day deposition. Two hours before, the attorney cancels. Your reporter sits idle while you scramble to fill the gap. No backup plan, no recovery system—just lost revenue and wasted capacity.

The Cost
25% cancel rate
Within 24 hours of deposition
$42K
Lost annually in missed depositions
55%
Of urgent requests happen after hours
4 hours
Average response time to attorneys

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to deposition scheduled

24/7 Client Chat

Attorneys and legal teams visit your website at any hour. Frontdesk Chat answers instantly, qualifies case needs, checks reporter availability, and schedules depositions—all without human intervention.

  • Automatically extracts case type, deposition date, and location preferences
  • Checks real-time reporter availability across your team
  • Books depositions directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, need a court reporter for a deposition next Tuesday. What's available?"
AI
"I have Alex available—certified reporter, 15+ years experience. Tuesday 10 AM works. Would you like to confirm the booking?"
"Yes! That works perfectly."
Deposition Scheduled ✓
Tuesday, March 12 • 10:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk for Premier Court Reporting. How can I help?"
Caller: "I need to reschedule my deposition for the Henderson case..."
AI: "I'll help you reschedule right away. What date works better for you?"
✓ Deposition Rescheduled

AI Phone Receptionist

Every call is answered instantly—scheduling requests, transcript inquiries, billing questions. The AI understands legal terminology, creates service requests, schedules depositions, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules depositions and coordinates reporters automatically
  • Recognizes clients from CRM and references past cases

Smart Outbound Follow-ups

When depositions need rescheduling, Frontdesk Outbound automatically calls to coordinate. The AI references the original case details, knows witness availability, and books new dates—all while updating your CRM and calendar.

  • Automatically detects scheduling conflicts and triggers coordination calls
  • Smart retry sequences with optimal timing
  • Reschedules depositions and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk for Premier Court Reporting. We need to confirm your deposition date for the Henderson case. Does Tuesday still work?"
Sarah: "Actually, can we move it to Thursday instead?"
✓ Deposition Rescheduled
Thursday, March 14 • 2:00 PM
Frontdesk CRM
Client Name
Sarah Chen
Case Details
Henderson v. State • Civil Litigation
Deposition Date
March 14, 2024 • 2:00 PM
Source
Web Chat • 2:14 AM
Status
Deposition Confirmed

Unified CRM

Every interaction—chat, call, deposition scheduling, transcript request—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every client and case.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to transcript delivery
  • Syncs with calendar, case files, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, deposition reminders, and transcript delivery notifications based on case status and client engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Case status-triggered workflows and sequences
  • Automatic follow-ups and deposition reminders
Automated Follow-Ups
What's Happening Now
Pre-deposition confirmation sent
Reminder SMS scheduled
Post-deposition transcript notification ready
Invoice generation queued
AI Email Agent
Coming Soon
Pre-Deposition Email
"Hi Sarah! Your deposition for the Henderson case is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your deposition tomorrow at 2:00 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-deposition confirmations, reminders, transcript delivery notifications, and follow-ups—all orchestrated by Marketing Automation.

  • Personalized email sequences based on case status
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart service request forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for scheduling and case coordination workflows.

  • Pre-filled with CRM data (name, email, case details)
  • AI-guided completion for witness information and case requirements
  • Automatically triggers outbound workflows on submission
AI Form
Deposition Request
Pre-filled Fields
✓ Name, Email, Case Name (from CRM)
AI-Guided Fields
→ Witness Information
→ Preferred Date & Time
What Happens Next
You're notified immediately and reporter assignment begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR COURT REPORTING SERVICES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your court reporting firm. Each agent handles different tasks—answering calls, scheduling depositions, managing client requests. They work together 24/7 to keep your cases moving forward.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed attorneys. Handles deposition scheduling, books court reporter appointments, and creates transcript request tickets automatically.

Phone Calls Deposition Scheduling Transcript Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies attorney leads, shows available court reporter availability and service pricing, answers questions about deposition services and turnaround times instantly. Books deposition dates and captures case info—all through your website chat, 24/7.

Lead Qualifying Availability Check Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized deposition confirmations, transcript delivery notifications, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep attorneys engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Service Request Teammate

Request Assistant
Case Intake Forms

Pre-fills service request forms from CRM data. Guides attorneys through case details and deposition requirements. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Outreach Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to attorneys at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep law firms engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with attorneys and legal clients. Sends deposition confirmations, transcript delivery alerts, and answers questions about case scheduling via text—98% open rate.

Depo Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about court reporting services. Click, talk, get answers about pricing, availability, and transcript turnaround times—no typing required. Perfect for attorneys browsing services on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed attorney and case data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by law firm, case, and deposition status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Attorneys don't fill out forms—they just call or text. Your AI recognizes service requests (expedited transcripts, copy requests, exhibit handling), creates tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If an attorney was frustrated, if an expedited transcript was requested, if a deposition was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one attorney from phone call to completed deposition—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM from her office preparing for trial. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need to schedule a deposition for next month. Do you have any court reporters available?"
AI: "Yes! We have several certified reporters available. What date works best for you?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 789-0123
Service Needed
Deposition
Case Type
Civil Litigation
Preferred Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, deposition service, civil litigation case, March 15th date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

MARCH 15 AT 9 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds March 15 at 9 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Deposition Scheduled
Alex Martinez • Friday, March 15 • 9:00 AM
Automation Sequence
1
Deposition Booked
Trigger detected in CRM
2
Confirmation Email Sent
Deposition confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Thursday
4
Follow-Up Queued
Post-deposition email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the deposition is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and intake forms—all happening automatically.

Inbox
2 New
Deposition Confirmation
To: alex@lawfirm.com
Sent ✓
"Hi Alex! Your deposition is confirmed for Friday, March 15 at 9:00 AM. Our certified reporter will arrive 15 minutes early..."
Deposition Reminder
To: alex@lawfirm.com
Scheduled
"Just a friendly reminder about your deposition tomorrow! We're prepared with all necessary equipment..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to trial prep. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.

06
Friday, 9:15 AM

SHE FORGOT
TO SHOW UP

Friday morning, Alex is stuck in court on another case. She completely forgot about the deposition. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Friday, March 15 • 9:00 AM
AM
Alex Martinez
Deposition Scheduled
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + case data ready
07
Friday, 9:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her civil litigation case, the deposition request. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished a client meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Friday. Would you like to reschedule?" Alex says yes, picks a new date, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the deposition on Friday. Would you like to reschedule?"
Alex: "Yes! Can we do next Wednesday instead?"
Deposition Rescheduled
Wednesday, March 20 • 10:00 AM
09
Wednesday, 1:30 PM

DEPOSITION
COMPLETE

Alex shows up for the rescheduled deposition. Everything goes smoothly. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-deposition follow-up emails get queued, transcript delivery timelines are sent, and invoicing workflows begin. All happening automatically—you're just managing the proceeding.

DEPOSITION COMPLETE
Wednesday, March 20 • 10:00 AM
Civil Litigation Case
Alex Martinez
Post-deposition sequence activated
Frontdesk Forms
Case Intake Form • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Wednesday, 1:45 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the deposition. She's walking to her car when her phone buzzes. It's a case intake form from Frontdesk Forms—already filled with her name, email, and the case type. The AI guides her through witness details and special requirements right on her phone. When she submits it, you're immediately notified. The transcript preparation process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Deposition completed • Case intake submitted
AI
"I remember your deposition! How can I help?"
Alex
"When will the transcript be ready?"
12
Thursday, 10:30 AM

SHE HAS
A QUESTION

Alex's at her office, preparing for trial. She has a question about transcript delivery. She calls. The AI answers instantly, recognizes her from your CRM, remembers her deposition and case intake, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 25, 2024

TRANSCRIPT
DELIVERED

With the transcript certified and complete, the system automatically sends delivery confirmation, invoice details, and follow-up documents. Alex's case is ready to proceed.

TRANSCRIPT DELIVERED
Civil Litigation Case • Certified Copy
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex has a new case emergency. She needs a rush transcript for tomorrow. "Can you do a rush job?" "What's your expedited delivery rate?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! I need a rush transcript. Can you do it by tomorrow?"
AI
"Yes! We can provide rush delivery for $X. Our expedited rate includes..."
Alex
"Perfect! What time can I expect it?"
AI
"Transcript will be ready by 2 PM tomorrow. I'll send confirmation once booked!"
15
April 15, 2024 • 8:30 PM

TRANSCRIPT
QUESTION

Alex needs a correction on a transcript. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a revision request, and schedules it for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the issue, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
REVISION REQUEST CREATED
Transcript Correction
Scheduled: Monday, 9:00 AM
17
May 5, 2024

NEW SERVICE
UPDATE

You're launching video deposition services next month. Alex gets notified automatically—email, text, or both, your choice. The system sends service announcements, rate updates, availability changes, and industry news. Clients stay informed without you sending individual messages. Everything happens automatically.

Service Update
Sent to All Clients
NEW SERVICE
Video Depositions Available
Starting June 1 • Remote & In-Person Options
ANNOUNCEMENT
Updated Rate Schedule
New expedited delivery options now available!
REMINDER
Holiday Schedule
Office closed Memorial Day - plan ahead for rush jobs
✓ All clients notified
No manual sending required
REPEAT CLIENT
March 15, 2025
Alex Martinez
5th Deposition Booked
✓ Booked new deposition
Another civil litigation case
Why she came back
"Always get quick answers, reliable service, professional reporters—wouldn't use anyone else"
18
March 15, 2025

A YEAR LATER
SHE'S BACK

A year later, Alex books her fifth deposition. She had a great experience—transcripts were always accurate, questions were answered instantly, and she felt supported. The same AI that helped her schedule that first deposition kept her happy as a client. That's the full journey: first call to loyal client to ongoing partnership.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your court reporting firm

Can it handle after-hours deposition scheduling calls? +

Yes. The AI answers calls 24/7, checks reporter availability, confirms deposition dates and locations, and books proceedings—all while your team is unavailable. No more missed opportunities from late-night attorney calls.

How does it handle rush transcript requests? +

The AI creates rush order tickets automatically, collects all details (case number, delivery deadline, format preferences), and routes them to your production team. Expedited requests can be escalated immediately with premium pricing confirmation.

Does it reduce deposition no-shows? +

Yes. The system automatically sends confirmation emails and reminder calls before depositions. When cancellations happen, it immediately contacts attorneys to reschedule—recovering billable hours and minimizing reporter downtime.

Can it book depositions directly into reporter calendars? +

Yes. Integrates with Google Calendar, Outlook, and most scheduling systems. The AI checks real-time reporter availability and books depositions instantly—no back-and-forth emails with law firms needed.

How does the transcript delivery work? +

After depositions, attorneys automatically receive transcript status updates with estimated delivery times. The AI handles format requests (ASCII, PDF, E-Transcript), provides pricing for expedited services, and notifies all parties when transcripts are ready for download.

Does it work with my existing case management system? +

Yes. Frontdesk integrates with most systems including Case Management Software, billing platforms, and repository services. All data syncs automatically—depositions, case details, attorney contacts, and transcript orders.

Can it handle multiple reporters and service areas? +

Absolutely. The AI knows all your reporters' specialties, availability, geographic coverage, and certification levels. It can route calls based on case type, handle multi-jurisdiction inquiries, and manage scheduling across your entire reporter network simultaneously.

What about last-minute schedule changes and emergencies? +

The AI handles schedule changes 24/7, notifies all parties automatically, and can locate backup reporters when needed. For urgent same-day depositions, it immediately escalates to your scheduling team with all case details ready.

How much does it cost? +

Pricing is based on your firm size and call volume. Most court reporting services see ROI within the first month from increased deposition bookings and reduced administrative overhead. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing deposition requests at 2 AM. Start booking cases while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."