Commercial Real Estate Brokerages AI Receptionist | Automate Property Tours & Tenant Management | Frontdesk

LEASE MORE
COMMERCIAL SPACE
WHILE YOU SLEEP

Every vacant space costs money. Every missed call is a lost tenant. Frontdesk AI answers calls 24/7, schedules property tours, qualifies prospects, and coordinates lease agreements—all while you close deals.

24/7 Coverage
No Setup Fees

Frontdesk AI

Commercial Real Estate

Incoming Call...

Client

"Hi, I'm looking for office space downtown. Do you have anything around 5,000 square feet?"

AI Receptionist

"Yes! We have a 5,200 SF office suite at 450 Main Street—Class A building, $32/SF. Would you like to schedule a property tour?"

✓ Tour Scheduled • 450 Main St

The Problem

COMMERCIAL REAL ESTATE
BROKERAGES LOSE DEALS

You're losing commissions every day your properties sit vacant. Tenants call after hours, no-shows waste your time, and your brokers can't keep up. There's a better way.

You Miss Calls When Deals Are Ready

A growing business needs 5,000 sq ft of office space and calls at 7 PM. They get voicemail. By the time you follow up in the morning, they've already scheduled tours with three competing brokerages who answered immediately.

The Cost
$45,000
Lost commission per missed deal

Your Brokers Are Buried in Inquiries

While you're touring a retail space, five more clients call. Lease negotiation questions, property tour requests, comp inquiries—you can't be everywhere at once. High-value clients get frustrated waiting, and you lose deals to faster competitors.

The Cost
60+ calls/day
Per commercial broker

Property Tours No-Show and Deals Die

You block out two hours, prepare property materials, and drive across town. The client doesn't show. You send one follow-up email that gets ignored. That's it—they're gone to another broker. No second chance, no recovery, just wasted time and another vacant property.

The Cost
35% no-show
Rate for commercial tours
$180K
Lost commissions annually from missed calls
55%
Of tenant inquiries happen after business hours
90 days
Average time to lease commercial space

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to signed lease

24/7 Client Chat

Prospects visit your brokerage website at any hour. Frontdesk Chat answers instantly, qualifies requirements, shows available properties, and books property tours—all without human intervention.

  • Automatically extracts square footage, location, and property type preferences
  • Checks real-time availability across your entire portfolio
  • Books property tours directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for 5,000 sq ft office space downtown. What's available?"
AI
"I have 120 Main Street available—5,200 sq ft Class A office, $28/sq ft. Would you like to schedule a property tour?"
"Yes! This Saturday works."
Property Tour Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Caller: "I need lease comps for the industrial property on Oak Street..."
AI: "I'll pull those comps and email them to you right away. What's your email address?"
✓ Comps Report Generated & Sent

AI Phone Receptionist

Every call is answered instantly—property inquiries, tour requests, lease questions, tenant coordination. The AI understands context, generates reports, schedules follow-ups, and escalates to brokers only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Generates property comps and reports automatically
  • Recognizes clients from CRM and references past transactions

Smart Outbound Follow-ups

When property tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their space requirements, and books a new tour—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules property tours and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk. I noticed we missed you for the 120 Main Street property tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
✓ Property Tour Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Client Name
Alex Chen
Space Requirements
5,000 sq ft Class A Office • Downtown
Target Occupancy Date
Q2 2024
Lead Source
Web Chat • 2:14 AM
Deal Status
Property Tour Scheduled

Unified CRM

Every interaction—chat, call, property tour, lease inquiry—automatically creates and updates client profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and transaction.

  • Auto-creates client profiles from any touchpoint
  • Tracks full journey from inquiry to lease execution
  • Syncs with calendar, deal pipeline, and all systems

Marketing Automation

Orchestrate the entire client journey across email, voice, SMS, and web. Automatically coordinate follow-ups, tour reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and deal sequences
  • Automatic follow-ups and client recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-tour email with property details sent
Tour reminder SMS scheduled
Post-tour follow-up with comps ready
LOI template queued
AI Email Agent
Coming Soon
Pre-Tour Email
"Hi Alex! Your property tour for 120 Main Street is confirmed. Here are the comps and property details..."
Reminder Email
"Just a friendly reminder about your property tour tomorrow at 2 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations with property details, reminders, post-tour follow-ups with comps, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on client behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart Letter of Intent (LOI) and lease documentation forms that pre-fill from CRM data and guide clients through completion. When forms are submitted, they automatically trigger outbound automation sequences for document review and negotiation workflows.

  • Pre-filled with CRM data (name, company, space requirements)
  • AI-guided completion for lease terms and financial details
  • Automatically triggers outbound workflows on submission
AI Form
Letter of Intent
Pre-filled Fields
✓ Name, Company, Property Address (from CRM)
AI-Guided Fields
→ Lease Terms & Duration
→ Price Per Sq Ft & TI Allowance
What Happens Next
You're notified immediately and document review begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR COMMERCIAL REAL ESTATE BROKERAGES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your brokerage. Each agent handles different tasks—answering calls, scheduling property tours, handling tenant inquiries. They work together 24/7 to close more deals faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles client inquiries, schedules property tours, and coordinates showing requests automatically.

Phone Calls Tour Scheduling Client Support
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies commercial real estate leads, shows available listings with square footage and pricing, answers questions about zoning, lease terms, and occupancy dates instantly. Books property tours and captures contact info—all through your website chat, 24/7.

Lead Qualifying Listing Search Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized tour confirmations, market comps, and follow-up emails automatically. Coordinates with Marketing Automation to send property details and LOI reminders at the right time to keep clients engaged through closing.

Confirmations Follow-Ups Market Updates
TIER 1.00

LOI Teammate

Letter of Intent Assistant
LOI Processing

Pre-fills LOI documents from CRM data. Guides clients through lease terms, square footage requirements, and tenant improvement specifications. Triggers automation workflows when submitted for legal review.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to leads at the right time. Makes outbound calls to tour no-shows, sends personalized SMS follow-ups with comparable listings, and emails nurturing sequences. Coordinates all outbound channels to recover cold leads and keep prospects engaged through lease execution.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with clients and prospects. Sends tour confirmations, lease execution reminders, and answers questions about available listings via text—98% open rate.

Tour Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available commercial properties. Click, talk, get answers about lease rates, square footage, and tenant improvements—no typing required. Perfect for mobile users browsing office space on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed client and listing data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by property type, square footage, and deal stage.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Task Teammate

Auto Task Creator
Auto-Created

Tenants don't submit service requests—they just call or text. Your AI recognizes building issues (HVAC failure, plumbing concerns, electrical problems), creates service tasks, triages by urgency, and notifies the right property management team automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a client expressed concerns about lease terms, if a building issue was reported, if a property tour was scheduled—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one prospect from phone call to signed lease—see how every system works together

Scroll to begin ↓
01
9:47 AM

THE PHONE RINGS
DURING A SHOWING

Alex calls about available office space. You're in the middle of a property showing. The AI answers instantly—no voicemail, no missed opportunity.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for office space downtown, around 3,000 square feet. Do you have anything available?"
AI: "Yes! We have a 3,200 sq ft office at 450 Market Street available—$8,500/month. Would you like to schedule a property tour?"
Frontdesk CRM
Alex Martinez
Active Lead
Phone
(555) 123-4567
Space Needs
3,000 sq ft Office
Budget
$8,500/mo
Occupancy Date
June 1, 2024
Source
Phone • 9:47 AM
Saved to CRM automatically
02
9:48 AM

EVERY DETAIL
IS CAPTURED

As Alex talks, the AI captures everything: name, phone, 3,000 sq ft office requirement, $8,500 budget, June 1st occupancy date. Saved to CRM automatically—no forms, no typing, no data entry.

03
9:51 AM

THURSDAY AT 2 PM
IS BOOKED

Alex says "Yes, I'd like to see it!" The AI checks your calendar, finds Thursday at 2 PM, and books the property tour. Instant confirmation—no back-and-forth emails.

MAY 2024
AI
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450 Market St Tour
Alex Martinez • Thursday, May 9 • 2:00 PM
Automation Sequence
1
Property Tour Scheduled
Trigger detected in CRM
2
Confirmation Email Sent
Property details & tour time confirmed
3
Reminder Scheduled
SMS reminder queued for Wednesday
4
Follow-Up Queued
Post-tour comps ready to send
04
9:52 AM

THE SYSTEM
SPRINGS INTO ACTION

The moment the tour is booked, automation takes over. Confirmation emails with property details, reminder texts, post-tour follow-ups with comparable listings—all happening automatically while you focus on closing deals.

Inbox
2 New
Property Tour Confirmation
To: alex@company.com
Sent ✓
"Hi Alex! Your property tour for 450 Market Street is confirmed for Thursday, May 9 at 2:00 PM. Here are the property details..."
Tour Reminder
To: alex@company.com
Scheduled
"Just a friendly reminder about your property tour tomorrow! We're excited to show you 450 Market Street..."
05
9:53 AM

HER INBOX
PINGS

Alex's phone buzzes. It's a confirmation email—sent automatically by the AI Email Agent (coming soon). Complete with property details, tour time, and directions. Meanwhile, a reminder email is already scheduled for Wednesday. No manual follow-up needed.

06
Thursday, 2:15 PM

SHE GOT
STUCK IN A MEETING

Thursday afternoon, Alex is stuck in a client meeting that ran over. She completely missed the property tour. You check your CRM, see the no-show, and mark it. That's it. One click. The system takes over—you don't have to chase her down.

NO-SHOW ALERT
Thursday, May 9 • 2:00 PM
AM
Alex Martinez
450 Market St Tour
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + client profile ready
07
Thursday, 2:16 PM

ONE CLICK
STARTS EVERYTHING

The moment you mark Alex as a no-show, the system activates. It remembers everything: the 9:47 AM phone call, her 3,000 sq ft requirement, her $8,500 budget, her June occupancy date. Recovery calls get scheduled automatically. Follow-up emails are queued with alternative properties. The entire re-engagement process starts—you don't lift a finger.

08
Friday, 11:20 AM

THE THIRD CALL
CONNECTS

Alex's phone rings. It's the third call from your AI. She finally has a moment between meetings. She answers. The AI remembers their entire conversation from yesterday. "Hi Alex, I noticed we missed you yesterday. Would you like to reschedule the property tour?" Alex apologizes, says yes, picks Monday at 3 PM, and hangs up. The calendar updates automatically. Deal back on track.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the 450 Market Street tour yesterday. Would you like to reschedule?"
Alex: "Yes! I got stuck in a meeting. Can we do Monday at 3 PM instead?"
Tour Rescheduled
Monday, May 13 • 3:00 PM
09
Monday, 3:45 PM

SHE LOVES
THE SPACE

Alex shows up for the rescheduled tour. She loves the space—great layout, perfect location, natural light. You mark it complete in your CRM. The moment you click "Complete," the system activates: post-tour follow-up with comparable listings gets queued, LOI template is ready to send, and deal coordination workflows begin. All happening automatically—you're just showing properties and closing deals.

TOUR COMPLETE
Monday, May 13 • 3:00 PM
450 Market Street
Alex Martinez
Post-tour sequence activated
Frontdesk Forms
Letter of Intent • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Monday, 4:15 PM

HER PHONE BUZZES
IN THE CAR

Alex just left the property. She's sitting in her car when her phone buzzes. It's a Letter of Intent form from Frontdesk Forms—already filled with her company name, email, and the property she just toured. The AI guides her through lease terms and financial details right on her phone. When she submits it, you're notified immediately. Deal coordination begins automatically—all without you sending a single email.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • LOI submitted
AI
"Hi Alex! I remember your tour. How can I help?"
Alex
"Quick question about the parking terms in the lease..."
12
Tuesday, 9:15 AM

SHE HAS
A QUESTION

Alex is reviewing the lease terms at her desk. She has a question about parking. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and LOI submission, and is ready to help—no hold time, no voicemail, no missed opportunity. Alex gets her answer in seconds and feels confident moving forward.

13
May 28, 2024

ALEX SIGNS
THE LEASE

With her questions answered and terms negotiated, Alex signs the commercial lease. The system automatically sends welcome emails, move-in coordination details, and building access instructions. Alex's team is officially moving in June 1st.

LEASE SIGNED
450 Market Street • $8,500/month
14
June 3, 2024 • 7:45 AM

SHE TEXTS
EARLY MORNING

Alex just moved into the space. She has questions: "How do I set up internet?" "What's the HVAC schedule?" She texts the AI. It answers instantly with all the building details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! How do I arrange internet service for the office?"
AI
"Hi Alex! Here's the approved vendor list: [link]. Building has fiber, just contact them with Suite 800..."
Alex
"What's the HVAC schedule?"
AI
"HVAC runs 7 AM - 7 PM weekdays. After-hours access available through building management portal. Welcome to 450 Market!"
15
June 18, 2024 • 4:30 PM

THE AC
ISN'T WORKING

Alex's office AC stopped working. It's 4:30 PM on a hot afternoon. She can call, text, or chat—whichever is fastest. The AI answers instantly, understands the issue, creates a service ticket, and schedules HVAC for the next morning. Alex doesn't have to wait or fill out forms. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SERVICE TICKET CREATED
HVAC System Not Cooling
Scheduled: Wednesday, 8:00 AM
17
July 8, 2024

NEW LISTING
AVAILABLE

You just got a new property listing—5,000 sq ft retail space downtown. Alex gets notified automatically—email, text, or both, your choice. The system sends new listing announcements, market updates, available properties, and investment opportunities. Clients stay informed without you sending individual messages. Everything happens automatically.

New Listing Alert
Sent to Qualified Clients
NEW LISTING
5,000 sq ft Retail Space
Downtown • High Traffic • $12,500/mo
MARKET UPDATE
Q3 Market Report
Office vacancy rates down 3% this quarter
PORTFOLIO UPDATE
Investment Opportunity
Off-market industrial property available
✓ All qualified clients notified
No manual sending required
PORTFOLIO EXPANSION
November 15, 2024
Alex Martinez
Martinez Consulting Group
✓ Second space leased
2,500 sq ft warehouse space
Why she came back
"Always got quick answers, tours scheduled instantly, smooth lease process, great ongoing support"
18
November 15, 2024

SIX MONTHS LATER
SHE'S BACK

Six months later, Alex's company is growing. She needs warehouse space. She calls you first. She had an amazing experience—property tours scheduled instantly, questions answered immediately, lease process was smooth, and ongoing support was excellent. The same AI that helped her find her office kept her engaged as a client. That's the full journey: prospect to client to repeat business.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your commercial brokerage

Can it handle after-hours tenant inquiries? +

Yes. The AI answers calls 24/7, qualifies tenant requirements, checks property availability, and schedules property tours—all while your brokers focus on deals. No more missed opportunities at 9 PM.

How does it handle lease term questions? +

The AI answers common questions about lease structures, rental rates, CAM charges, and tenant improvement allowances. Complex negotiations are seamlessly escalated to your brokers with full context and client history.

Does it reduce tour no-shows? +

Yes. The system automatically sends confirmation emails, property details, and reminder texts before tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed property viewings.

Can it book tours directly into broker calendars? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time broker availability and books property tours instantly—no back-and-forth emails needed.

How does the LOI process work? +

After tours, qualified clients automatically receive property comps and follow-up materials. The AI coordinates LOI submissions, tracks document status, and notifies all parties. When terms need revision, brokers are alerted immediately with full deal context.

Does it work with my existing CRM? +

Yes. Frontdesk integrates with most systems including CoStar, LoopNet, VTS, Apto, and others. All data syncs automatically—client inquiries, property tours, lease negotiations, and follow-ups.

Can it handle multiple properties and property types? +

Absolutely. The AI knows your entire portfolio—office, retail, and industrial properties. It can route calls based on property type, handle multi-building inquiries, and match clients with suitable spaces across your listings simultaneously.

What about repeat clients and portfolio expansions? +

The AI recognizes returning clients, remembers their preferences and past transactions, and proactively notifies them of new availabilities matching their criteria. It nurtures relationships automatically, turning one-time deals into long-term portfolio partnerships.

How much does it cost? +

Pricing is based on your brokerage size and call volume. Most commercial brokerages see ROI within the first month from reduced no-shows and increased lease conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing qualified tenant leads at 2 AM. Start booking property tours while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."