Every missed call is a lost design consultation. Every voicemail costs you revenue. Frontdesk AI answers calls 24/7, books in-home consultations, answers product questions, and schedules installations—all while your team focuses on design.
For Custom Closet Companies
Incoming Call...
Customer
"Hi, I need a custom walk-in closet designed. Can someone come to my home for a consultation?"
AI Receptionist
"Absolutely! I can schedule a free in-home design consultation. We have availability tomorrow at 2 PM or Thursday at 10 AM. Which works better?"
✓ Consultation Booked • Tomorrow 2PM
You're losing high-value projects every day you miss a call. Homeowners reach out at night, consultations get no-shows, and your design team can't keep up with inquiries while managing installations.
A homeowner sees your showroom on Pinterest at 9 PM, calls excited about a master closet renovation, and gets voicemail. By morning, they've already booked a consultation with a competitor who answered.
While you're doing an in-home consultation, four more calls come in. Design questions, quote requests, installation updates—you can't be everywhere at once. Leads get frustrated waiting, and you lose projects to faster competitors.
You drive to their home with samples and measurements, prep your design pitch, and show up. They don't. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost project.
One AI workforce that handles every touchpoint—from first inquiry to completed installation
Homeowners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, discusses closet dimensions, and books design consultations—all without human intervention.
Every call is answered instantly—design inquiries, installation scheduling, customer questions. The AI understands context, books appointments, handles rescheduling, and escalates to humans only when needed.
When consultations no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their closet requirements, and books a new appointment—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, installation—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every homeowner and project from inquiry to completion.
Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, consultation reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart project intake forms that pre-fill from CRM data and guide homeowners through completion. When forms are submitted, they automatically trigger outbound automation sequences for quote generation and project scheduling workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your closet business. Each agent handles different tasks—answering calls, booking consultations, handling design requests. They work together 24/7 to convert more leads faster.
Answers every call instantly—no voicemail, no missed consultations. Handles design inquiries, books in-home measurements, and creates service requests automatically.
Qualifies closet design leads, shows available finishes and hardware options, answers questions about custom features and project timelines instantly. Books design consultations and captures contact info—all through your website chat, 24/7.
Sends personalized consultation confirmations, installation reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep homeowners engaged.
Pre-fills quote request forms from CRM data. Guides homeowners through room dimensions and storage needs. Triggers automation workflows when submitted.
Automatically reaches out to homeowners at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep homeowners engaged.
Handles two-way SMS conversations with homeowners and design leads. Sends consultation confirmations, installation reminders, and answers questions about design options via text—98% open rate.
Lets website visitors speak directly to your website about closet designs. Click, talk, get answers about materials, configurations, and pricing—no typing required. Perfect for mobile users browsing design options.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed homeowner and design lead data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by project, room type, and lead status.
Customers don't submit tickets—they just call or text. Your AI recognizes service issues (loose drawer, stuck door, hardware adjustment, etc.), creates tickets, triages by urgency, and notifies the right installation team automatically.
Watches every conversation and alerts you when it matters. If a homeowner was frustrated, if a service issue was reported, if a design consultation was booked—you know instantly.
Follow one lead from phone call to completed installation—see how every system works together
Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, master bedroom closet project, $8,000-$12,000 budget, 2-month timeline. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and design questionnaires—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the grocery store. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her master bedroom closet project, her $8,000-$12,000 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the design ideas. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the quote is ready to send, and proposal workflows begin. All happening automatically—you're just designing the closet.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's a design questionnaire from Frontdesk Forms—already filled with her name, email, and the project type she just discussed. The AI guides her through design preferences and storage needs right on her phone. When she submits it, you're immediately notified. The quote process begins automatically—all without you lifting a finger.
Alex is at work, thinking about the closet project. She has a question about financing options. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and questionnaire, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With the financing approved, Alex signs the contract. The system automatically sends project timeline confirmations, installation instructions, and preparation guides. Alex's project is officially scheduled.
Installation day is approaching. She has questions: "What time will the crew arrive?" "Do I need to clear out the closet completely?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.
The installation crew is working on Alex's closet. She has a quick question about a design detail. It's 10:30 AM on a Friday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, coordinates with the crew, and provides clarification. Alex doesn't have to interrupt her workday or wait for callbacks. She just asks the question, and it's handled.
Installation is complete. Alex gets care instructions automatically—email, text, or both, your choice. The system sends maintenance tips, warranty information, cleaning recommendations, and warranty details. Customers stay informed without you sending individual messages. Everything happens automatically.
Two months later, Alex refers a friend. She had a great experience—consultations were easy, questions were answered instantly, and she felt supported throughout the entire project. The same AI that helped her find the perfect closet solution kept her happy as a customer. That's the full journey: lead to customer to referral.
Everything you need to know about using Frontdesk for your custom closet business
Yes. The AI answers calls 24/7, qualifies leads, discusses project types, and books design consultations—all while your team sleeps. No more missed opportunities at 2 AM from homeowners browsing closet ideas late at night.
The AI answers common questions about installation timelines, preparation requirements, and what to expect during the process. It collects customer details (project location, closet dimensions, concerns), and routes urgent issues to your installation team immediately.
Yes. The system automatically sends confirmation emails and reminder texts before design consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and keeping your designers' calendars full.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books in-home consultations instantly—no back-and-forth emails needed. It can schedule for specific designers based on their availability.
After consultations, leads automatically receive follow-up messages with their custom quote details. The AI answers questions about pricing, materials, and payment options. When customers are ready to move forward, it collects deposit information and notifies you immediately.
Yes. Frontdesk integrates with most CRM systems, project management tools, and scheduling software. All data syncs automatically—leads, consultations, quotes, and customer communications—keeping everything in one place.
Absolutely. The AI knows all your locations, showroom hours, designer availability, and service areas. It can route calls based on location, handle inquiries for multiple territories, and manage scheduling across your entire company simultaneously.
The AI handles post-installation questions 24/7, troubleshoots minor adjustment needs, and schedules warranty service calls. For urgent issues like damaged components or incomplete installations, it immediately escalates to your service team.
Pricing is based on your call volume and number of designers. Most custom closet companies see ROI within the first month from reduced no-shows and increased quote conversions. Contact us for a custom quote tailored to your business.
Stop missing consultations after hours. Start booking closet projects while you sleep.