Charter Schools AI Receptionist | Automate Enrollment & Parent Communication | Frontdesk

FILL YOUR
OPEN SEATS
WHILE YOU SLEEP

Every empty seat costs funding. Every missed call is a lost enrollment. Frontdesk AI answers calls 24/7, schedules tours, handles parent inquiries, and completes enrollments—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Charter Schools

Incoming Call...

Parent

"Hi, I'm looking for 5th grade enrollment. Do you have any openings?"

AI Receptionist

"Yes! We have openings in 5th grade for the fall semester. Would you like to schedule a campus tour?"

✓ Tour Scheduled • 5th Grade

The Problem

CHARTER SCHOOLS
ARE LOSING FAMILIES

You're losing enrollment opportunities every day families can't reach you. Parents call after work hours, info sessions have no-shows, and your front office can't keep up. There's a better way.

You Miss Calls When Parents Can Reach Out

A parent researches your charter school at 8 PM, calls to ask about enrollment, and gets voicemail. By the time you check messages in the morning, they've already scheduled a tour with another school that answered.

The Cost
$9,500/student
Lost per unenrolled seat annually

Your Front Office Is Drowning in Calls

While you're giving a campus tour, five more calls come in. Enrollment questions, parent concerns, attendance updates—you can't be everywhere at once. Prospective families get frustrated waiting, and you lose enrollment opportunities.

The Cost
80+ calls/day
Per administrative staff member

Campus Tours No-Show and You Lose Families Forever

You clear your schedule, prep the tour route, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty seat.

The Cost
35% no-show
Rate for scheduled campus tours
$190,000
Lost annually per 20 empty seats
45%
Of parent inquiries happen after office hours
5 days
Average time to respond to inquiries

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrolled student

24/7 Enrollment Chat

Parents visit your charter school website at any hour. Frontdesk Chat answers instantly, qualifies families, provides grade availability, and books school tours—all without human intervention.

  • Automatically captures student grade level, enrollment timeline, and program interests
  • Checks real-time seat availability across all grade levels
  • Books campus tours directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for 5th grade enrollment. Do you have openings?"
AI
"Yes! We have seats available in 5th grade for fall enrollment. Would you like to schedule a campus tour?"
"Yes! This Saturday works."
Campus Tour Booked ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Horizon Charter School. How can I help?"
Caller: "My daughter is absent today. Can you let her teacher know?"
AI: "I'll notify her teacher right away. What's your daughter's name and grade?"
✓ Absence Notification Sent

AI Phone Receptionist

Every call is answered instantly—absence notifications, enrollment questions, event inquiries. The AI understands context, notifies teachers, schedules callbacks, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Processes absence notifications and alerts teachers
  • Recognizes families from CRM and references student records

Smart Outbound Follow-ups

When tours are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original chat conversation, knows grade preferences and enrollment needs, and books a new tour—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tours and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from Horizon Charter. I noticed we missed you for the campus tour on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Campus Tour Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Parent Name
Sarah Chen
Grade Interest
5th Grade • Fall 2024
Enrollment Date
August 15, 2024
Source
Web Chat • 2:14 AM
Status
Campus Tour Scheduled

Unified CRM

Every interaction—chat, call, tour, absence notification—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every prospective and enrolled family.

  • Auto-creates family profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment completion
  • Syncs with calendar, notifications, and all systems

Marketing Automation

Orchestrate the entire family enrollment journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-tour email sequence
Reminder SMS scheduled
Post-tour follow-up ready
Enrollment application queued
AI Email Agent
Coming Soon
Pre-Tour Email
"Hi Sarah! Your campus tour is confirmed. Here's what to expect during your visit..."
Reminder Email
"Just a friendly reminder about your campus tour tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on family behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment applications that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for enrollment processing and welcome workflows.

  • Pre-filled with CRM data (parent name, email, grade preference)
  • AI-guided completion for student information and documentation
  • Automatically triggers enrollment workflows on submission
AI Form
Enrollment Application
Pre-filled Fields
✓ Parent Name, Email, Grade (from CRM)
AI-Guided Fields
→ Student Information
→ Required Documentation
What Happens Next
You're notified immediately and enrollment processing begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR CHARTER SCHOOLS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your charter school. Each agent handles different tasks—answering calls, scheduling tours, handling enrollment inquiries. They work together 24/7 to keep families informed and increase enrollment.

TIER 1.00

AI Receptionist Teammate

24/7 School Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed families. Handles enrollment inquiries, books school tours, and creates parent support tickets automatically.

Phone Calls Tour Booking Support Tickets
TIER 1.00

Website Chat Teammate

Live Chat Enrollment Generator
Always Online

Qualifies prospective families, shows available grade levels and programs, answers questions about curriculum, activities, and enrollment deadlines instantly. Books school tours and captures contact info—all through your website chat, 24/7.

Family Qualifying Program Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized school tour confirmations, enrollment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Enrollment Applications

Pre-fills enrollment applications from CRM data. Guides families through student records, immunization, and residency verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Enrollment Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to prospective families at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost families and keep prospective parents engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with prospective families and current parents. Sends tour confirmations, enrollment deadline reminders, and answers questions about available programs via text—98% open rate.

Tour Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available programs. Click, talk, get answers about curriculum, enrollment, and extracurricular activities—no typing required. Perfect for busy parents browsing on mobile.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed family and student data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by grade level, program interest, and enrollment status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Parents don't submit tickets—they just call or text. Your AI recognizes parent concerns (attendance questions, bus schedule issues, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a parent was frustrated, if an enrollment concern was reported, if a school tour was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one parent from phone call to enrollment—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for a school for my 5th grader. Do you have spots available for next year?"
AI: "Yes! We have openings in 5th grade for next year. Would you like to schedule a campus tour?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Looking For
5th Grade
Student Name
Emma Chen
Start Date
Aug 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, 5th grade inquiry, student name Emma, August start date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Campus Tour
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Tour Booked
Trigger detected in CRM
2
Confirmation Email Sent
Tour confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-tour email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the tour is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Tour Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your campus tour is confirmed for Saturday, March 9 at 11:00 AM. We're excited to show you our school..."
Tour Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your campus tour tomorrow! We're excited to meet Emma and show you around..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Campus Tour
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 5th grade search, her daughter Emma. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the campus tour on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Tour Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE SCHOOL

Alex shows up for the rescheduled tour. She loves the school. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the enrollment application form is ready to send, and qualification workflows begin. All happening automatically—you're just showing the campus.

TOUR COMPLETE
Saturday, March 16 • 2:00 PM
Campus Tour
Alex Chen
Post-tour sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tour. She's walking to her car when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and Emma's information. The AI guides her through previous school information and medical details right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • Application submitted
AI
"I remember your tour! How can I help?"
Alex
"Question about the lunch program..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the school. She has a question about the lunch program. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

EMMA IS
ENROLLED

With all her questions answered, Alex completes Emma's enrollment. The system automatically sends welcome emails, start date information, and first day instructions. Emma's officially starting in August.

ENROLLMENT COMPLETE
Emma Chen • 5th Grade • Starting August 2024
14
July 15, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Emma's start date is getting close. She has questions: "Where do I get the uniform?" "What's on the supply list?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Where can I get Emma's uniform?"
AI
"Hi Alex! Here's the uniform vendor link: [link]. You can also pick up at our campus office..."
Alex
"What's on the 5th grade supply list?"
AI
"5th grade supply list: 3 notebooks, pencils, folders... Full list sent to your email. Welcome!"
15
August 5, 2024 • 8:30 PM

TRANSPORTATION
QUESTION

Alex needs to update Emma's transportation info. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the request, updates Emma's transportation method in the system, and confirms the change. Alex doesn't have to wait for business hours or fill out forms. She just describes what she needs, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
UPDATE COMPLETED
Transportation Updated
Emma Chen: Parent pickup confirmed
17
September 15, 2024

FALL FESTIVAL
THIS FRIDAY

There's a fall festival this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends school announcements, event reminders, schedule updates, and community news. Parents stay informed without you sending individual messages. Everything happens automatically.

School Event
Sent to All Parents
EVENT
Fall Festival
Friday, Sept 20 • 5:00 PM • School Grounds
ANNOUNCEMENT
Parent-Teacher Conferences
Sign up now for October conferences!
REMINDER
Early Dismissal Wednesday
School ends at 1:00 PM for staff development
✓ All families notified
No manual sending required
RE-ENROLLED
March 1, 2025
Emma Chen
6th Grade • 2025-26 School Year
✓ Returning for another year
Continuing at the school
Why she re-enrolled
"Great experience all year, questions always answered quickly, loved staying connected with school events"
18
March 1, 2025

A YEAR LATER
SHE RE-ENROLLS

A year later, Alex re-enrolls Emma. She had a great experience—questions were answered instantly, she stayed informed about events, and she felt supported. The same AI that helped her find the school kept her happy as a parent. That's the full journey: prospect to enrolled family to returning family.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your charter school

Can it handle after-hours enrollment calls? +

Yes. The AI answers calls 24/7, provides enrollment information, checks seat availability, and schedules campus tours—all while your staff is off-duty. No more missed inquiries from busy parents calling after work hours.

How does it handle attendance and student absence calls? +

The AI logs attendance notifications automatically, collects all details (student name, grade, reason for absence, expected return date), and updates your student information system. Urgent health concerns can be escalated immediately to the school nurse or administrators.

Does it reduce campus tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before scheduled tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments and keeping prospective families engaged.

Can it book parent-teacher conferences directly into calendars? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books conferences instantly—no back-and-forth emails needed between parents and teachers.

How does the enrollment application work? +

After campus tours, prospective families automatically receive an enrollment application that's pre-filled with their info from the CRM. The AI guides them through submitting transcripts, immunization records, and required documentation. When submitted, your admissions team is notified immediately.

Does it work with my existing student information system? +

Yes. Frontdesk integrates with most systems including PowerSchool, Infinite Campus, Schoology, and others. All data syncs automatically—prospective families, tours, enrollment applications, and attendance records.

Can it handle multiple campuses or a charter school network? +

Absolutely. The AI knows all your campuses, grade availability, programs, and enrollment capacity. It can route calls based on location and grade level, handle network-wide inquiries, and manage multiple schools simultaneously.

What about early dismissals and emergency contact calls? +

The AI handles early dismissal requests 24/7, verifies parent or guardian identity, and logs the pickup information. For true emergencies, it immediately escalates to your administrative team or designated emergency contacts.

How much does it cost? +

Pricing is based on your school size and call volume. Most charter schools see ROI within the first month from increased enrollment conversions and reduced administrative burden. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing parent inquiries at 2 AM. Start enrolling families while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."