Bowling Alleys AI Receptionist | Automated Lane Bookings & Party Scheduling | Frontdesk

FILL YOUR
BOWLING LANES
WHILE YOU SLEEP

Every empty lane costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books parties, handles group reservations, and fills your schedule—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Bowling Alleys

Incoming Call...

Customer

"Hi, I need to book 4 lanes for a birthday party this Saturday. Do you have availability?"

AI Receptionist

"Absolutely! We have lanes 5-8 available at 3 PM on Saturday. That includes our party package with pizza and drinks. Can I reserve those for you?"

✓ Party Booked • Lanes 5-8

The Problem

BOWLING ALLEYS
LOSE BOOKINGS DAILY

You're losing customers every day your lanes sit empty. Party inquiries come at 10 PM, no-shows waste your prep time, and your front desk can't keep up with the rush.

You Miss Calls When It Matters Most

A family wants to book a birthday party at 9 PM, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with the alley down the street who answered.

The Cost
$800/booking
Lost per party event

Your Front Desk Is Drowning in Calls

While you're helping a walk-in customer, three more calls come in. Lane reservations, party packages, league questions—you can't be everywhere at once. Customers get frustrated waiting, and you lose bookings.

The Cost
50+ calls/day
Per bowling center

Parties No-Show and You Lose Them Forever

You reserve lanes, prep the party area, order pizza, and wait. They don't show up. You send one follow-up text that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted prep and empty lanes during prime time.

The Cost
25% no-show
Rate for party bookings
$96,000
Lost annually in missed party bookings
45%
Of bookings happen after hours
2 hours
Average empty lane time on weekends

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to confirmed party booking

24/7 Booking Chat

Customers visit your bowling alley website at any hour. Frontdesk Chat answers instantly, qualifies party requests, shows available lanes and packages, and books reservations—all without human intervention.

  • Automatically extracts party size, date, time, and package preferences
  • Checks real-time lane availability across all time slots
  • Books reservations directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, I need 4 lanes for my daughter's birthday party. What's available?"
AI
"I have 4 lanes available this Saturday at 2 PM—includes our Birthday Party Package with pizza and drinks. Would you like to reserve?"
"Yes! That's perfect."
Reservation Confirmed ✓
Saturday, March 9 • 2:00 PM • 4 Lanes
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Strike Zone Bowling. How can I help?"
Caller: "The pinsetter on Lane 7 is jammed..."
AI: "I'll alert our technician right away. Can you confirm which lane number?"
✓ Service Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—lane reservations, party inquiries, equipment issues, league questions. The AI understands context, creates service tickets, schedules follow-ups, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates service tickets automatically for equipment issues
  • Recognizes repeat customers from CRM and references past bookings

Smart Outbound Follow-ups

When party bookings are incomplete or reservations are about to expire, Frontdesk Outbound automatically calls to confirm. The AI references the original chat conversation, knows their party preferences, and completes the booking—all while updating your CRM and calendar.

  • Automatically detects incomplete bookings and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Confirms reservations and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, this is Frontdesk from Strike Zone. I wanted to follow up on your birthday party reservation for 4 lanes this Saturday. Should we confirm your booking?"
Alex: "Yes! Can we add the arcade package too?"
✓ Reservation Confirmed + Upgraded
Saturday, March 16 • 2:00 PM • 4 Lanes + Arcade
Frontdesk CRM
Name
Alex Rodriguez
Party Details
4 Lanes • Birthday Party Package
Event Date
March 15, 2024 at 2:00 PM
Source
Web Chat • 2:14 AM
Status
Reservation Confirmed

Unified CRM

Every interaction—chat, call, reservation, service request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every customer and party booking.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to confirmed booking
  • Syncs with calendar, service tickets, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and promotional sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-booking sequences
Automated Follow-Ups
What's Happening Now
Pre-party confirmation sequence
Reminder SMS scheduled
Post-event feedback ready
League membership offer queued
AI Email Agent
Coming Soon
Pre-Party Email
"Hi Alex! Your birthday party at Strike Zone is confirmed. Here's everything you need to know..."
Reminder Email
"Just a friendly reminder about your party tomorrow at 2 PM..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-party confirmations, reminders, feedback requests, and promotional sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart party booking forms that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and upsell workflows.

  • Pre-filled with CRM data (name, email, party details)
  • AI-guided completion for package selection and special requests
  • Automatically triggers outbound workflows on submission
AI Form
Party Booking Form
Pre-filled Fields
✓ Name, Email, Party Date (from CRM)
AI-Guided Fields
→ Package Selection
→ Special Requests & Dietary Needs
What Happens Next
You're notified immediately and confirmation begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR BOWLING ALLEYS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your bowling center. Each agent handles different tasks—answering calls, booking lanes, handling party reservations. They work together 24/7 to fill your lanes faster and keep customers coming back.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles lane reservations, books birthday parties, and takes league registration inquiries automatically.

Phone Calls Lane Booking Party Reservations
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies party leads, shows available lanes and pricing, answers questions about party packages and league openings instantly. Books lane reservations and captures contact info—all through your website chat, 24/7.

Lead Qualifying Lane Availability Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized party confirmations, league night reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep bowlers engaged and coming back.

Confirmations Follow-Ups Reminders
TIER 1.00

Registration Teammate

Registration Assistant
League & Party Forms

Pre-fills league registration forms from CRM data. Guides customers through party package selection and team roster details. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to party leads at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep bowlers engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with party guests and league bowlers. Sends lane confirmations, party event reminders, and answers questions about lane availability via text—98% open rate.

Event Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about lane availability. Click, talk, get answers about pricing, party packages, and league nights—no typing required. Perfect for mobile users booking lanes on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed party guest and league bowler data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by booking type, event date, and customer status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Customers don't submit tickets—they just call or text. Your AI recognizes facility issues (pinsetter jam, broken lane, arcade down, etc.), creates tickets, triages by urgency, and notifies the right maintenance staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a party guest was frustrated, if a facility issue was reported, if a large group booking was made—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one party planner from phone call to booked event—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning her company party. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I need to book lanes for a corporate party. Do you have availability for 50 people?"
AI: "Yes! We have 10 lanes available on Friday, March 15th—perfect for 50 guests. Would you like to schedule a walkthrough?"
Frontdesk CRM
Alex Thompson
Active
Phone
(555) 123-4567
Event Type
Corporate Party
Guest Count
50 people
Event Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, corporate party, 50 guests, March 15th event date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books the venue walkthrough. Instant confirmation—no waiting.

MARCH 2024
AI
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Venue Walkthrough
Alex Thompson • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Walkthrough Booked
Trigger detected in CRM
2
Confirmation Email Sent
Walkthrough details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-walkthrough email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the walkthrough is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and booking forms—all happening automatically.

Inbox
2 New
Walkthrough Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your venue walkthrough is confirmed for Saturday, March 9 at 11:00 AM..."
Walkthrough Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your walkthrough tomorrow! We're excited to show you our lanes and party space..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at a client meeting. She completely forgot about the walkthrough. You're at the front desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AT
Alex Thompson
Venue Walkthrough
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her corporate party, her 50 guests. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her client meeting. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the venue walkthrough on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Walkthrough Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE VENUE

Alex shows up for the rescheduled walkthrough. She loves the lanes and party space. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-walkthrough follow-up emails get queued, the event booking form is ready to send, and confirmation workflows begin. All happening automatically—you're just showing the venue.

WALKTHROUGH COMPLETE
Saturday, March 16 • 2:00 PM
10 Lanes • 50 Guests
Alex Thompson
Post-walkthrough sequence activated
Frontdesk Forms
Event Booking • Pre-filled from CRM
AI guiding through options...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the walkthrough. She's walking to her car when her phone buzzes. It's an event booking form from Frontdesk Forms—already filled with her name, email, and the event date she just discussed. The AI guides her through food packages and special requests right on her phone. When she submits it, you're immediately notified. The booking confirmation process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Walkthrough completed • Booking submitted
AI
"I remember your walkthrough! How can I help?"
Alex
"Question about adding arcade tokens to the package..."
12
Monday, 10:30 AM

SHE HAS
A Q

Alex is at work, planning the party details. She has a question about adding arcade tokens to the package. She calls. The AI answers instantly, recognizes her from your CRM, remembers her walkthrough and booking, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX CONFIRMS
THE PARTY

With the arcade tokens added, Alex confirms the booking. The system automatically sends confirmation emails, party planning checklists, and day-of-event instructions. Alex's corporate party is officially scheduled.

EVENT CONFIRMED
10 Lanes • 50 Guests • Full Package
14
March 14, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

The party is tomorrow. She has questions: "What time can we arrive for setup?" "Can we bring custom decorations?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What time can we arrive for setup tomorrow?"
AI
"Hi Alex! You can arrive 30 minutes early at 6:30 PM for setup. Your lanes will be ready!"
Alex
"Can we bring custom decorations?"
AI
"Absolutely! You can decorate your reserved area. Just avoid tape on walls. Have a great party!"
15
March 15, 2024 • 8:30 PM

LANE THREE
HAS AN ISSUE

During the party, lane three starts acting up. It's 8:30 PM and the party is in full swing. Alex can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and dispatches a technician immediately. Alex doesn't have to track anyone down or interrupt the party. She just describes the problem, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
SERVICE TICKET CREATED
Lane 3 Pinsetter Issue
Technician dispatched: Immediately
17
April 5, 2024

LEAGUE NIGHT
THIS FRIDAY

There's a new league night starting this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends promotional updates, event announcements, special offers, and league information. Customers stay informed without you sending individual messages. Everything happens automatically.

Customer Announcement
Sent to Previous Event Hosts
NEW EVENT
Friday League Night
Fridays, 7:00 PM • Teams Welcome • Sign Up Now
SPECIAL OFFER
15% Off Second Event
Book another party this month and save!
UPDATE
New Arcade Games
5 new games added to the arcade area!
✓ All customers notified
No manual sending required
EVENT REBOOKED
December 15, 2024
Alex Thompson
Annual Holiday Party • 10 Lanes
✓ Second event booked
Same venue, upgraded package
Why she came back
"The party was flawless, questions were answered instantly, and the team loved it. Making this our annual tradition!"
18
December 15, 2024

9 MONTHS LATER
SHE BOOKS AGAIN

Nine months later, Alex books the venue again for her company's annual holiday party. She had a flawless experience—the event went perfectly, questions were answered instantly, and her team had a blast. The same AI that helped her book the first party kept her supported throughout. That's the full journey: lead to customer to repeat booking.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your bowling center

Can it handle late-night booking calls? +

Yes. The AI answers calls 24/7, checks lane availability, books reservations for open bowling or leagues, and answers pricing questions—all while your staff focuses on guests. No more missed bookings at midnight.

How does it handle party bookings? +

The AI collects all party details automatically—date, time, number of guests, package preferences, food options, and special requests. It checks party room availability in real-time and can process deposits to secure the booking.

Does it reduce party no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before parties and large group bookings. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed reservations.

Can it book lanes directly into my system? +

Yes. Integrates with most bowling center management systems including Conqueror, Brunswick Sync, and others. The AI checks real-time lane availability and books reservations instantly—no back-and-forth phone calls needed.

How does league management work? +

The AI handles league inquiries, explains available leagues and time slots, and collects registration information. It can answer questions about league schedules, pricing, and team openings. When someone registers, you're notified immediately with all their details.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most bowling center management systems including Conqueror, Brunswick, Steltronic, and others. All data syncs automatically—reservations, party bookings, league registrations, and customer information.

Can it handle multiple locations? +

Absolutely. The AI knows all your locations, lane availability, party packages, league schedules, and pricing. It can route calls based on location, handle multi-center inquiries, and manage bookings across your entire bowling center chain simultaneously.

What about equipment issues and guest complaints? +

The AI logs equipment issues and guest concerns, collects details about the problem, and notifies the appropriate staff member. For urgent situations like lane malfunctions during league play, it immediately escalates to your on-duty manager.

How much does it cost? +

Pricing is based on your center size and call volume. Most bowling centers see ROI within the first month from increased party bookings and reduced no-shows. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing party bookings at midnight. Start filling lanes while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."