Botanical Gardens AI Receptionist | Automated Tour Bookings & Visitor Management | Frontdesk

FILL YOUR
BOTANICAL GARDENS
WHILE YOU SLEEP

Every missed call is a lost visitor. Every unanswered question loses memberships. Frontdesk AI answers calls 24/7, books tours, handles event inquiries, and converts visitors—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Botanical Gardens

Incoming Call...

Visitor

"Hi, do you offer group tours? We have 25 students coming next week."

AI Receptionist

"Yes! We have group tours available. I can book your group for next Tuesday at 10 AM. Would that work?"

✓ Group Tour Booked • 25 Guests

The Problem

BOTANICAL GARDENS
MISS TOO MANY VISITORS

You're losing visitors every day because calls go unanswered. Families call at dinner time, school groups no-show for tours, and your front desk can't keep up during peak season. There's a better way.

You Miss Calls When Visitors Need Information

A family discovers your gardens online at 8 PM, calls with questions about admission and group tours, and gets voicemail. By morning, they've already planned a visit to another botanical garden that answered their call.

The Cost
$150/visitor
Lost memberships & admissions

Your Front Desk Is Overwhelmed During Peak Hours

While you're guiding a tour group, five more calls come in. Event bookings, membership inquiries, educational program questions—you can't be everywhere at once. Visitors get frustrated waiting in line, and you lose potential members.

The Cost
75+ calls/day
Per visitor services staff

Group Tours No-Show and You Lose Revenue

You reserve time for a school group, prepare educational materials, and assign a docent. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted resources and lost admission fees.

The Cost
25% no-show
Rate for scheduled group tours
$45,000
Lost annually in missed memberships
55%
Of inquiries happen outside business hours
5 hours
Average response time to visitor inquiries

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to membership signup

24/7 Visitor Chat

Visitors browse your garden website at any hour. Frontdesk Chat answers instantly, provides exhibit information, shares admission details, and books guided tours—all without human intervention.

  • Automatically answers questions about hours, exhibits, and special events
  • Checks real-time availability for workshops and guided tours
  • Books visits directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, can I book a guided garden tour for this weekend?"
AI
"Yes! I have slots available Saturday at 10 AM and 2 PM for our Tropical Conservatory tour. Which time works better for you?"
"2 PM sounds perfect!"
Tour Booked ✓
Saturday, March 9 • 2:00 PM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at the Botanical Gardens. How can I help you today?"
Caller: "I'm planning a wedding. Can I tour the Rose Garden venue this week?"
AI: "Absolutely! Let me check our event calendar. What day works best for you?"
✓ Venue Tour Scheduled

AI Phone Receptionist

Every call is answered instantly—venue inquiries, membership questions, event bookings, group reservations. The AI understands context, schedules appointments, creates support tickets, and escalates to humans only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Schedules tours, workshops, and venue visits automatically
  • Recognizes members from CRM and references past visits

Smart Outbound Follow-ups

When visitors no-show for tours or workshops, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, remembers their interests, and books a new time—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules visits and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from the Botanical Gardens. I noticed we missed you for the Tropical Conservatory tour on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Saturday instead?"
✓ Tour Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Name
Sarah Chen
Interest
Tropical Conservatory Tours
Visit Date
March 16, 2024
Source
Web Chat • 2:14 AM
Status
Tour Scheduled

Unified CRM

Every interaction—chat, call, tour, workshop registration, venue inquiry—automatically creates and updates visitor profiles in your CRM. No manual data entry. No missed information. One complete view of every visitor and member.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to membership
  • Syncs with calendar, bookings, and all systems

Marketing Automation

Orchestrate the entire visitor journey across email, voice, SMS, and web. Automatically coordinate follow-ups, event reminders, and engagement sequences based on visitor behavior and interests.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-visit confirmation email sent
Reminder SMS scheduled
Post-visit feedback form ready
Membership invitation queued
AI Email Agent
Coming Soon
Pre-Visit Confirmation
"Hi Sarah! Your guided tour of the Tropical Conservatory is confirmed. Here's what to expect..."
Reminder Email
"Just a friendly reminder about your garden tour tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Visit confirmations, event reminders, membership invitations, and engagement sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on visitor behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart membership applications and event registrations that pre-fill from CRM data and guide visitors through completion. When forms are submitted, they automatically trigger outbound automation sequences for confirmation and onboarding workflows.

  • Pre-filled with CRM data (name, email, interests)
  • AI-guided completion for group bookings and special requests
  • Automatically triggers outbound workflows on submission
AI Form
Membership Application
Pre-filled Fields
✓ Name, Email, Interests (from CRM)
AI-Guided Fields
→ Membership Level Selection
→ Payment Information
What Happens Next
Welcome email and member benefits guide sent automatically

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR BOTANICAL GARDENS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your botanical gardens. Each agent handles different tasks—answering calls, booking tours, handling visitor inquiries. They work together 24/7 to engage more visitors and boost memberships faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed opportunities. Handles visitor inquiries, books garden tours, schedules event spaces, and provides information about exhibits, hours, and admission automatically.

Phone Calls Tour Booking Event Inquiries
TIER 1.00

Website Chat Teammate

Live Chat Engagement
Always Online

Engages website visitors, provides information about current exhibits and blooming collections, answers questions about hours, admission prices, and membership benefits instantly. Books garden tours and captures visitor info—all through your website chat, 24/7.

Visitor Engagement Exhibit Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized garden tour confirmations, event reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send membership information, seasonal event announcements, and special exhibit updates at the right time to keep visitors engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Registration Teammate

Registration Assistant
Membership & Events

Pre-fills membership applications and event registrations from visitor data. Guides guests through selecting membership tiers, workshop registrations, and venue bookings. Triggers automation workflows when registration is completed.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to visitors at the right time. Makes outbound calls to tour no-shows, sends personalized SMS follow-ups with seasonal bloom information, and emails membership renewal sequences. Coordinates all outbound channels to re-engage past visitors and boost memberships.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Engagement Agent
Two-Way Texting

Handles two-way SMS conversations with garden visitors and members. Sends tour confirmations, event reminders, and answers questions about current exhibits, seasonal blooms, and membership benefits via text—98% open rate.

Tour Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about exhibits and events. Click, talk, get answers about hours, admission, current blooms, and special programming—no typing required. Perfect for mobile users browsing on the go.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed visitor and member data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by visitor type, membership status, and engagement level.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Visitors and members don't submit service requests—they just call or text. Your AI recognizes facility issues (damaged pathway, pest concerns, irrigation problems, etc.), creates service tickets, triages by urgency, and notifies the right grounds or facilities staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a visitor expressed concern, if a facilities issue was reported, if a group tour was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one visitor from inquiry to annual membership—see how every system works together

Scroll to begin ↓
01
2:14 AM

THE PHONE RINGS
AT 2 AM

Alex calls at 2 AM planning a surprise visit. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thank you for calling the Botanical Gardens. How can I help you today?"
Alex: "Hi, I'm planning to visit this weekend. Are you open and do I need tickets in advance?"
AI: "Yes! We're open Saturday 9 AM to 6 PM. General admission is $18. Would you like me to reserve tickets for you?"
Frontdesk CRM
Alex Chen
Active
Phone
(555) 123-4567
Interested In
Weekend Visit
Tickets
2 Adults
Visit Date
March 15, 2024
Source
Phone • 2:14 AM
Saved to CRM automatically
02
2:15 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, weekend visit interest, 2 adult tickets, March 15th date. Saved to CRM automatically—no forms, no typing.

03
2:18 AM

SAT AT 11 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Garden Visit
Alex Chen • Saturday, March 9 • 11:00 AM
Automation Sequence
1
Visit Booked
Trigger detected in CRM
2
Confirmation Email Sent
Visit details delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-visit email ready to send
04
2:19 AM

THE SYSTEM
WAKES UP

The moment the visit is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and membership information—all happening automatically.

Inbox
2 New
Visit Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your visit to the Botanical Gardens is confirmed for Saturday, March 9 at 11:00 AM..."
Visit Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your visit tomorrow! We're excited to welcome you to the gardens..."
05
2:20 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 11:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at the grocery store. She completely forgot about the visit. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 11:00 AM
AC
Alex Chen
Garden Visit
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Saturday, 11:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her weekend visit interest, her 2 adult tickets. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 3:45 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just finished her shift at work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for your garden visit on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do this Saturday instead?"
Visit Rescheduled
Saturday, March 16 • 2:00 PM
09
Saturday, 2:15 PM

SHE LOVES
THE GARDENS

Alex shows up for the rescheduled visit. She loves the gardens. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-visit follow-up emails get queued, the membership application form is ready to send, and enrollment workflows begin. All happening automatically—you're just welcoming visitors.

VISIT COMPLETE
Saturday, March 16 • 2:00 PM
Garden Visit
Alex Chen
Post-visit sequence activated
Frontdesk Forms
Annual Membership Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 2:30 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished her visit. She's walking to her car when her phone buzzes. It's a membership application from Frontdesk Forms—already filled with her name, email, and the membership level she discussed. The AI guides her through billing and payment information right on her phone. When she submits it, you're immediately notified. The enrollment process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Visit completed • Membership application submitted
AI
"I remember your visit! How can I help?"
Alex
"Question about upcoming garden events..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about the gardens. She has a question about upcoming events. She calls. The AI answers instantly, recognizes her from your CRM, remembers her visit and membership application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

ALEX BECOMES
A MEMBER

With all questions answered, Alex completes her annual membership. The system automatically sends welcome emails, member benefits information, and event calendars. Alex is officially a member.

MEMBERSHIP ACTIVE
Individual Annual • $85/year
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just received her membership card. She has questions: "When is the spring plant sale?" "Can I bring guests?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! When is the spring plant sale?"
AI
"Hi Alex! Our spring plant sale is April 20-21, 9 AM - 5 PM. Members get 20% off!"
Alex
"Can I bring guests?"
AI
"Yes! Individual members can bring 2 guests free. They'll also get the member discount!"
15
April 15, 2024 • 8:30 PM

WORKSHOP
REGISTRATION

Alex wants to register for a gardening workshop. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, checks availability, registers her for the workshop, and sends confirmation. Alex doesn't have to wait for business hours or fill out forms. She just describes what she wants, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
REGISTRATION CONFIRMED
Container Gardening Workshop
Saturday, May 4 • 10:00 AM
17
May 5, 2024

SPRING FESTIVAL
THIS SAT

There's a Spring Festival this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends event announcements, workshop reminders, exhibit updates, and member news. Members stay informed without you sending individual messages. Everything happens automatically.

Member Event
Sent to All Members
EVENT
Spring Garden Festival
Saturday, May 10 • 10:00 AM • Main Grounds
ANNOUNCEMENT
Rose Garden Opens
New rose garden opens this weekend!
REMINDER
Workshop Tomorrow
Container Gardening Workshop at 10 AM
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
March 15, 2025
Alex Chen
Individual Annual • $85/year
✓ Renewed for 12 months
Same membership level, same benefits
Why she renewed
"Amazing workshops, always got quick answers, loved the events and community"
18
March 15, 2025

A YEAR LATER
SHE RENEWS

A year later, Alex renews. She had a great experience—workshops were amazing, questions were answered instantly, and she felt connected to the community. The same AI that helped her discover the gardens kept her engaged as a member. That's the full journey: visitor to member to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your botanical garden

Can it handle after-hours visitor inquiries? +

Yes. The AI answers calls 24/7, provides admission information, checks event availability, and books guided tours—all while your staff is off-duty. No more missed opportunities from evening or weekend callers.

How does it handle membership inquiries? +

The AI provides detailed membership information, explains tier benefits, answers pricing questions, and collects member applications automatically. It can also process membership renewals and send follow-up materials to interested visitors.

Does it reduce tour and event no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before guided tours and educational programs. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed reservations.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books guided tours, educational programs, and venue rentals instantly—no back-and-forth emails needed.

How does event registration work? +

After inquiries, visitors automatically receive event registration forms that are pre-filled with their contact information. The AI collects participant details, dietary restrictions, and payment information. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most visitor management systems, ticketing platforms, and CRMs. All data syncs automatically—visitor inquiries, tour bookings, event registrations, and membership applications.

Can it handle information about multiple gardens or conservatories? +

Absolutely. The AI knows all your gardens, special exhibitions, seasonal displays, and featured collections. It can route calls based on location, handle network-wide inquiries, and manage multiple facilities simultaneously.

What about special events and private rentals? +

The AI handles venue rental inquiries 24/7, provides pricing and availability for weddings and corporate events, and collects event details. It can also share capacity information, catering options, and coordinate with your event planning team.

How much does it cost? +

Pricing is based on your garden size and call volume. Most botanical gardens see ROI within the first month from increased membership sign-ups and reduced no-shows. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing event bookings after hours. Start filling tours while you tend to your gardens.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."