Every missed call is a lost policy. Every voicemail is a client going to your competitor. Frontdesk AI answers calls 24/7, provides instant quotes, schedules surveys, and closes policies—all while you focus on growing your marine insurance business.
For Boat & Marine Insurance
Incoming Call...
Client
"Hi, I need insurance for my 32-foot sailboat. Can you give me a quote?"
AI Receptionist
"Absolutely! Based on your vessel details, coverage starts at $1,850/year. Would you like to schedule a vessel survey?"
✓ Survey Scheduled • 32' Sailboat
You're losing policies every day when calls go unanswered. Boat owners call after storms at all hours, no-shows waste your time, and your team can't keep up with renewal season.
A boat owner calls at 7 PM after noticing hull damage at the marina, and gets voicemail. By the time you check messages in the morning, they've already gotten coverage from a competitor who answered immediately.
While you're reviewing a yacht policy, three more calls come in. Claims inquiries, quote requests, coverage questions—you can't be everywhere at once. Boat owners get frustrated waiting, and you lose policies to faster agencies.
You clear your schedule, prepare the coverage quotes, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another lost policy.
One AI workforce that handles every touchpoint—from first inquiry to policy bound
Boat owners visit your website at any hour. Frontdesk Chat answers instantly, qualifies leads, gathers vessel details, and schedules quote consultations—all without human intervention.
Every call is answered instantly—claims, coverage questions, policy changes. The AI understands context, initiates claims, schedules callbacks, and escalates to agents only when needed.
When consultations are missed, Frontdesk Outbound automatically calls to reschedule. The AI references the original inquiry, knows their vessel details, and books a new consultation—all while updating your CRM and calendar.
Every interaction—chat, call, consultation, claim—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every prospect and policyholder.
Orchestrate the entire prospect journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-consultation confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.
Smart policy applications that pre-fill from CRM data and guide prospects through completion. When forms are submitted, they automatically trigger outbound automation sequences for underwriting and approval workflows.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your marine insurance agency. Each agent handles different tasks—answering calls, generating quotes, handling claims inquiries. They work together 24/7 to convert more leads into policies faster.
Answers every call instantly—no voicemail, no missed quote requests. Handles policy inquiries, schedules boat inspections, and creates claims intake tickets automatically for your marine insurance agency.
Qualifies boat insurance leads, provides instant coverage quotes and premium estimates, answers questions about hull coverage, liability limits, and deductibles. Captures vessel details and contact info—all through your website chat, 24/7.
Sends personalized inspection confirmations, policy renewal reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send seasonal boating coverage tips at the right time to keep policyholders engaged.
Pre-fills marine insurance applications from CRM data. Guides boat owners through vessel specifications, navigation experience, and storage details. Triggers underwriting workflows when submitted.
Automatically reaches out to quote prospects at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups about policy renewals, and emails nurturing sequences. Coordinates all outbound channels to recover lost leads and keep boat owners engaged.
Handles two-way SMS conversations with boat insurance prospects and current policyholders. Sends inspection confirmations, policy renewal reminders, and answers questions about coverage options via text—98% open rate.
Lets website visitors speak directly to your website about boat insurance coverage. Click, talk, get answers about hull coverage, liability limits, and premium estimates—no typing required. Perfect for mobile users researching marine insurance.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed boat owner and vessel data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by vessel type, coverage level, and lead status.
Policyholders don't submit claim tickets—they just call or text. Your AI recognizes claim issues (storm damage, collision, theft, etc.), creates tickets, triages by urgency, and notifies the right claims adjuster automatically.
Watches every conversation and alerts you when it matters. If a boat owner was frustrated, if a claim was reported, if a high-value vessel quote was requested—you know instantly.
Follow one boat owner from first call to renewed policy—see how every system works together
Alex calls at 2 AM after a storm warning. The AI answers instantly—no voicemail, no missed call.
As Alex talks, the AI captures everything: name, phone, sailboat specs, coverage needs, March 15th start date. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your calendar, finds Saturday at 11 AM, and books it. Instant confirmation—no waiting.
The moment the consultation is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and quote forms—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to browsing. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.
Saturday morning, Alex is at the marina working on the boat. She completely forgot about the consultation. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.
The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 2 AM phone call, her 32-foot sailboat, her coverage needs. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.
Alex's phone rings. It's the third call from your AI. She's finally free—just finished working on the boat. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.
Alex shows up for the rescheduled consultation. She loves the coverage options. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-consultation follow-up emails get queued, the application form is ready to send, and underwriting workflows begin. All happening automatically—you're just presenting the options.
Alex just finished the consultation. She's walking to her car when her phone buzzes. It's an insurance application from Frontdesk Forms—already filled with her name, email, and vessel details. The AI guides her through hull value and survey documentation right on her phone. When she submits it, you're immediately notified. The underwriting process begins automatically—all without you lifting a finger.
Alex's at work, thinking about the policy. She has a question about navigation equipment coverage. She calls. The AI answers instantly, recognizes her from your CRM, remembers her consultation and application, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.
With her questions answered, Alex signs the policy. The system automatically sends welcome emails, policy documents, and claims process guides. Alex is officially insured.
Alex is preparing for a sailing trip. She has questions: "How do I file a claim if needed?" "What's my coverage during races?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through policy documents.
Alex's sailboat sustained minor damage during a storm. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, initiates a claim, and guides her through documentation. Alex doesn't have to wait for business hours or fill out complex forms. She just describes the damage, and it's handled.
Alex's policy renewal is coming up. She gets notified automatically—email, text, or both, your choice. The system sends policy updates, renewal reminders, coverage updates, and industry news. Policyholders stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex renews. She had a great experience—claims were handled quickly, questions were answered instantly, and she felt supported. The same AI that helped her find coverage kept her happy as a policyholder. That's the full journey: prospect to client to renewal.
Everything you need to know about using Frontdesk for your marine insurance agency
Yes. The AI answers calls 24/7, provides policy quotes, checks coverage details, and schedules consultations—all while your team sleeps. No more missed opportunities from boat owners calling at 2 AM after purchasing a new vessel.
The AI creates claim tickets automatically, collects all details (vessel information, incident description, damage assessment), and routes them to your claims team. Emergency claims like sinking or collision can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before consultations. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.
Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and books consultations instantly—no back-and-forth emails needed.
After consultations, prospects automatically receive a policy application that's pre-filled with their info from the CRM. The AI guides them through vessel documentation and coverage selection. When submitted, you're notified immediately.
Yes. Frontdesk integrates with most systems including Applied Epic, AMS360, Vertafore, and others. All data syncs automatically—prospects, consultations, policy applications, and claim reports.
Absolutely. The AI knows all your coverage options, policy types, pricing, and requirements for different vessels—from sailboats to yachts to commercial fleets. It can route calls based on coverage needs and handle portfolio-wide inquiries simultaneously.
The AI handles urgent claims 24/7, verifies policyholder identity, collects critical incident details, and can coordinate with marine surveyors or towing services. For true emergencies like vessel sinking or total loss, it immediately escalates to your on-call claims team.
Pricing is based on your agency size and call volume. Most marine insurance agencies see ROI within the first month from reduced no-shows and increased policy conversions. Contact us for a custom quote.
Stop missing policy inquiries at 2 AM. Start writing coverage while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."