Every empty room costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, takes reservations, handles guest inquiries, and fills your inn—all while you sleep.
For Bed & Breakfast Inns
Incoming Call...
Guest
"Hi, I'm looking for a room this weekend. Do you have anything available?"
AI Receptionist
"Yes! We have the Garden Suite available—queen bed, private bath, $185/night. Would you like to book it?"
✓ Booked • Garden Suite
You're losing bookings every day your rooms sit empty. Travelers call at midnight, no-shows waste your time, and you can't keep up. There's a better way.
A couple finds your inn at 10 PM while planning their anniversary trip, calls, and gets voicemail. By the time you check messages in the morning, they've already booked with another inn that answered.
While you're serving breakfast, three more calls come in. Booking inquiries, special requests, local recommendations—you can't be everywhere at once. Guests get frustrated waiting, and you lose reservations.
You hold the room, prepare everything, and wait. They don't show. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty room.
One AI workforce that handles every touchpoint—from first inquiry to confirmed reservation
Potential guests visit your inn's website at any hour. Frontdesk Chat answers instantly, checks room availability, shares rates and amenities, and books reservations—all without human intervention.
Every call is answered instantly—guest requests, booking inquiries, local recommendations. The AI understands context, alerts your staff to urgent needs, handles reservations, and escalates to you only when needed.
When guests have abandoned bookings or special inquiries go unanswered, Frontdesk Outbound automatically calls to complete the reservation. The AI references the original conversation, remembers their preferences, and secures the booking—all while updating your calendar and guest management system.
Every interaction—chat, call, booking, guest request—automatically creates and updates profiles in your CRM. No manual data entry. No missed information. One complete view of every guest and inquiry.
Orchestrate the entire guest journey across email, voice, SMS, and web. Automatically coordinate pre-arrival messages, local recommendations, follow-ups, and nurturing sequences based on guest behavior.
Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-arrival welcomes, local recommendations, mid-stay check-ins, and post-stay follow-ups—all orchestrated by Marketing Automation.
Smart booking forms that pre-fill from CRM data and guide guests through completion. When forms are submitted, they automatically trigger confirmation sequences and add special requests to your guest management system.
Live Demo
No sales pitch. Just our AI answering your call, answering questions, and trying to book you.
Get a complete AI team for your inn. Each agent handles different tasks—answering calls, booking rooms, handling guest requests. They work together 24/7 to keep your rooms filled and guests happy.
Answers every call instantly—no voicemail, no missed bookings. Handles reservation inquiries, books rooms, answers questions about amenities and rates, and creates guest request tickets automatically.
Qualifies guest inquiries, shows available rooms and rates, answers questions about breakfast offerings, pet policies, and check-in times instantly. Books reservations and captures contact info—all through your website chat, 24/7.
Sends personalized reservation confirmations, check-in reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep guests engaged and encourage return visits.
Pre-fills reservation forms from CRM data. Guides guests through room selection, special requests, and dietary preferences for breakfast. Triggers automation workflows when submitted.
Automatically reaches out to potential guests at the right time. Makes outbound calls to abandoned bookings, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost reservations and keep guests engaged.
Handles two-way SMS conversations with potential and current guests. Sends reservation confirmations, check-in reminders, and answers questions about breakfast times, parking, and local attractions via text—98% open rate.
Lets website visitors speak directly to your website about available rooms. Click, talk, get answers about rates, availability, breakfast menus, and pet policies—no typing required. Perfect for mobile users browsing accommodations.
Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed guest data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by room, and reservation status.
Guests don't submit tickets—they just call or text. Your AI recognizes guest needs (extra towels, room temperature, wifi issues, etc.), creates tickets, triages by urgency, and notifies the right staff automatically.
Watches every conversation and alerts you when it matters. If a guest was unhappy, if a special request was made, if a room was booked—you know instantly.
Follow one guest from late-night call to booked reservation—see how every system works together
Alex calls at 11:47 PM looking for a last-minute weekend getaway. The AI answers instantly—no voicemail, no missed booking opportunity.
As Alex talks, the AI captures everything: name, phone, Garden Suite preference, $189/night rate, Friday check-in. Saved to CRM automatically—no forms, no typing.
Alex says "Yes!" The AI checks your availability, confirms Friday at 3 PM check-in, and books it. Instant confirmation—no waiting.
The moment the reservation is booked, the system springs into action. Confirmation emails, check-in reminders, welcome guides, and pre-arrival instructions—all happening automatically.
Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes to sleep. Meanwhile, a check-in reminder is already scheduled for Thursday. No one had to remember to send it.
Thursday morning, Alex gets a work call. She needs to arrive Saturday instead of Friday. She calls the inn. The AI answers instantly, checks availability, and moves her reservation to Saturday at 3 PM. Updated confirmation sent automatically—you don't have to touch anything.
The AI checks availability in real-time, confirms the new dates, updates the booking, and sends a new confirmation—all in one conversation. Alex hangs up feeling taken care of. The system handled everything automatically.
Alex pulls up Saturday afternoon right on time. You greet her warmly, hand her the key to the Garden Suite, and show her around. She's thrilled—exactly what she was looking for. The system captured her preferences, handled the booking changes, and kept communication seamless. Now she's here, ready to enjoy her stay.
Alex checks out Monday morning. She loved the room, the breakfast, the whole experience. You mark her stay complete in your system. The moment you click "Complete," post-stay emails get queued automatically—thank you note, review request, and special return-guest offer. All happening automatically while you're saying goodbye.
Alex is back home unpacking when her phone buzzes. It's a review request from Frontdesk Forms—already filled with her name, email, and the room she stayed in. The AI guides her through leaving a rating and comment right on her phone. When she submits it, you're immediately notified. The follow-up process runs automatically—all without you lifting a finger.
Alex realizes she left her phone charger in the room. She calls the inn. The AI answers instantly, recognizes her from your CRM, remembers her recent stay, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds, and you'll ship it right out.
Three months later, Alex calls to book another weekend. The AI recognizes her instantly, offers her favorite room, and confirms the booking in seconds. She's officially a repeat guest.
Alex just checked in for her return visit. She has questions: "What time is breakfast?" "Can I get an extra blanket?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through welcome packets.
Alex needs to join a work call, but the wifi isn't connecting. It's Saturday morning. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a service ticket, and you're notified immediately to help. Alex doesn't have to wait for business hours or fill out forms. She just describes the problem, and it's handled.
There's a wine tasting event this Friday. Alex gets notified automatically—email, text, or both, your choice. The system sends special event announcements, seasonal offers, local activity updates, and inn news. Guests stay informed without you sending individual messages. Everything happens automatically.
A year later, Alex has stayed five times. She always books the Garden Suite, always gets instant answers, and always has a great experience. The same AI that helped her book that first late-night call kept her happy as a guest. That's the full journey: prospect to guest to loyal regular.
Everything you need to know about using Frontdesk for your inn
Yes. The AI answers calls 24/7, checks room availability, answers questions about amenities, and books reservations—all while you sleep. No more missed bookings from travelers calling after hours.
The AI logs guest requests automatically, collects all details (room number, dietary restrictions, special occasions), and routes them to you or your staff. Urgent needs can be escalated immediately.
Yes. The system automatically sends confirmation emails and reminder texts before arrival. If guests need to modify their stay, it handles changes instantly—keeping bookings on track and reducing last-minute cancellations.
Yes. Integrates with Google Calendar, Outlook, and most booking systems. The AI checks real-time room availability and confirms reservations instantly—no double bookings, no back-and-forth emails.
The AI guides guests through the booking process, answering questions about room types, rates, and packages. It collects arrival dates, room preferences, and special requests. When a reservation is confirmed, you're notified immediately with all the details.
Yes. Frontdesk integrates with most inn management systems including innRoad, ThinkReservations, RezOvation, and others. All data syncs automatically—reservations, guest information, special requests, and availability updates.
Absolutely. The AI knows your inn's amenities, breakfast times, room features, and local area recommendations. It can answer questions about nearby restaurants, attractions, and activities—providing that personal touch even when you're not available.
The AI handles common issues 24/7, from WiFi passwords to room temperature concerns. For true emergencies like medical situations or property issues, it immediately escalates to you or your designated on-call staff.
Pricing is based on your inn's size and call volume. Most innkeepers see ROI within the first month from increased bookings and reduced missed calls. Contact us for a custom quote tailored to your bed and breakfast.
Stop missing bookings at 2 AM. Start filling rooms while you sleep.
Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.
Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.
Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.
The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime
View call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.
Answers calls 24/7 with a human-like voice.
Reaches out via SMS and replies to incoming text messages.
Choose your size, color, and voice. Then, embed your receptionist in your website.
Supercharge your existing booking system with our AI virtual receptionist. No limits.
"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."
"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."
"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."
"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."
"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."