Batting Cages AI Receptionist | Automated Bookings & Customer Support | Frontdesk

FILL YOUR
BATTING CAGES
WHILE YOU SLEEP

Every empty cage costs money. Every missed call is a lost booking. Frontdesk AI answers calls 24/7, books sessions, handles team reservations, and schedules private lessons—all while you focus on training.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Batting Cages

Incoming Call...

Customer

"Hi, I need to book a cage for my son's baseball team. Do you have any slots Saturday morning?"

AI Receptionist

"Yes! Cage 3 is available Saturday 9 AM-11 AM, $80 for 2 hours. Would you like me to reserve it?"

✓ Session Booked • Cage 3

The Problem

BATTING CAGES
LOSE CUSTOMERS DAILY

You're losing bookings every day while coaching on the field. Parents call during practice, teams need cage time at 9 PM, and walk-ins find your facility closed when you're just around the corner.

You Miss Calls When It Matters Most

A travel team coach calls at 8 PM looking to book batting cage time for tomorrow's practice. They get voicemail. By morning, they've already reserved cages at the facility across town that answered immediately.

The Cost
$350/booking
Lost per team session

Your Team Is Drowning in Calls

While you're running a batting lesson, three more calls come in. Cage reservations, equipment questions, party bookings—you can't coach and answer phones at once. Customers get frustrated waiting, and you lose bookings.

The Cost
40+ calls/day
Per batting cage facility

Sessions No-Show and You Lose Revenue

You hold a cage for a 6 PM booking. They don't show. You send one reminder text that gets ignored. That's it—cage sits empty during prime time, you lose the revenue, and another customer who wanted that slot is gone.

The Cost
25% no-show
Rate during peak hours
$52,000
Lost annually from missed calls
60%
Of bookings happen after practice hours
4 hours
Average empty cage time daily

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to booked session

24/7 Booking Chat

Players visit your batting cage website at any hour. Frontdesk Chat answers instantly, checks cage availability, discusses pricing packages, and books sessions—all without human intervention.

  • Automatically extracts group size, preferred time, and pitching speed preferences
  • Checks real-time cage availability and coaches schedule
  • Books sessions directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, need a cage for my team this Saturday. Do you have anything available?"
AI
"I have Cage 3 available Saturday at 10 AM—fastball and breaking ball machines, $60/hour. Would you like to book it?"
"Perfect! Book it."
Session Booked ✓
Saturday, March 9 • 10:00 AM • Cage 3
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Grand Slam Cages. How can I help?"
Caller: "The pitching machine in Cage 2 isn't working right..."
AI: "I'll create a service request right away. Which cage are you in?"
✓ Service Request #4920 Created

AI Phone Receptionist

Every call is answered instantly—booking requests, equipment issues, coaching questions, membership inquiries. The AI understands context, creates service tickets, schedules sessions, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Creates equipment service tickets automatically
  • Recognizes members from CRM and references past sessions

Smart Outbound Follow-ups

When players no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original booking conversation, knows their preferences, and books a new session—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules sessions and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk at Grand Slam Cages. I noticed we missed you for the Cage 3 session on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do next Saturday instead?"
✓ Session Rescheduled
Saturday, March 16 • 10:00 AM • Cage 3
Frontdesk CRM
Name
Sarah Chen
Cage Preference
Cage 3 • Fastball Machine
Preferred Time
Saturday Mornings
Source
Web Chat • 2:14 AM
Status
Session Booked

Unified CRM

Every interaction—chat, call, booking, equipment request—automatically creates and updates customer profiles in your CRM. No manual data entry. No missed information. One complete view of every player and team.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to membership purchase
  • Syncs with calendar, service tickets, and all systems

Marketing Automation

Orchestrate the entire customer journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and recovery sequences
Automated Follow-Ups
What's Happening Now
Pre-session email sequence
Reminder SMS scheduled
Post-session follow-up ready
Membership offer queued
AI Email Agent
Coming Soon
Pre-Session Email
"Hi Sarah! Your session at Cage 3 is confirmed. Here's what to expect and tips to maximize your practice..."
Reminder Email
"Just a friendly reminder about your batting session tomorrow..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-session confirmations, reminders, follow-ups, and membership offers—all orchestrated by Marketing Automation.

  • Personalized email sequences based on customer behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart membership applications and waivers that pre-fill from CRM data and guide customers through completion. When forms are submitted, they automatically trigger outbound automation sequences for onboarding and welcome workflows.

  • Pre-filled with CRM data (name, email, session preferences)
  • AI-guided completion for emergency contact and waiver information
  • Automatically triggers onboarding workflows on submission
AI Form
Membership Application
Pre-filled Fields
✓ Name, Email, Cage Preference (from CRM)
AI-Guided Fields
→ Emergency Contact
→ Liability Waiver
What Happens Next
You're notified immediately and onboarding begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR BATTING CAGES AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your batting cage facility. Each agent handles different tasks—answering calls, booking cage time, handling equipment requests. They work together 24/7 to fill your cages faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed bookings. Handles cage rental inquiries, books batting sessions, and creates equipment requests automatically.

Phone Calls Cage Booking Equipment
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies batting cage leads, shows available time slots and pricing, answers questions about pitching machines and lesson packages instantly. Books cage sessions and captures contact info—all through your website chat, 24/7.

Lead Qualifying Cage Availability Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized cage session confirmations, lesson reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep players engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Registration Teammate

Registration Assistant
Membership & Lessons

Pre-fills membership and lesson registration forms from CRM data. Guides players through package selection and waiver signing. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Sales Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to players at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost bookings and keep players engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with players and parents. Sends session confirmations, lesson reminders, and answers questions about available cage times via text—98% open rate.

Session Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available cage times. Click, talk, get answers about pricing, availability, and lesson packages—no typing required. Perfect for mobile users browsing training options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed player and customer data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by facility, cage, and booking status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Ticket Teammate

Auto Ticket Creator
Auto-Created

Players don't submit tickets—they just call or text. Your AI recognizes equipment issues (broken pitching machine, cage net damage, etc.), creates tickets, triages by urgency, and notifies the right maintenance staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a player was frustrated, if an equipment issue was reported, if a lesson package was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one customer from phone call to booked session—see how every system works together

Scroll to begin ↓
01
7:45 PM

THE PHONE RINGS
AFTER HOURS

Alex calls at 7:45 PM. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! Thanks for calling. How can I help you today?"
Alex: "Hi, I'm looking to book a batting cage for my son's team. Do you have availability this Saturday?"
AI: "Yes! We have Cage 3 available—baseball setup, $60/hour. Would you like to reserve it?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 789-4567
Looking For
Team Booking
Budget
$60/hour
Session Date
Saturday, March 9
Source
Phone • 7:45 PM
Saved to CRM automatically
02
7:46 PM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, team booking request, $60 budget, Saturday preference. Saved to CRM automatically—no forms, no typing.

03
7:48 PM

SAT AT 10 AM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Saturday at 10 AM, and books Cage 3. Instant confirmation—no waiting.

MARCH 2024
AI
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Cage 3 - Team Session
Alex Martinez • Saturday, March 9 • 10:00 AM
Automation Sequence
1
Session Booked
Trigger detected in CRM
2
Confirmation Email Sent
Booking confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Friday
4
Follow-Up Queued
Post-session feedback ready to send
04
7:49 PM

THE SYSTEM
WAKES UP

The moment the session is booked, the system springs into action. Confirmation emails, reminder texts, follow-ups, and waiver forms—all happening automatically.

Inbox
2 New
Booking Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your booking for Cage 3 is confirmed for Saturday, March 9 at 10:00 AM..."
Session Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your batting cage session tomorrow! We're excited to see your team..."
05
7:50 PM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and goes back to planning the team practice. Meanwhile, a reminder email is already scheduled for Friday. No one had to remember to send it.

06
Saturday, 10:15 AM

SHE FORGOT
TO SHOW UP

Saturday morning, Alex is at her son's soccer game. She completely forgot about the batting cage session. You're at the facility, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Saturday, March 9 • 10:00 AM
AM
Alex Martinez
Cage 3 Session
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original conversation + profile data ready
07
Saturday, 10:16 AM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 7:45 PM phone call, her team booking request, her $60 budget. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 2:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just got home from work. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Saturday. Would you like to reschedule?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the Cage 3 session on Saturday. Would you like to reschedule?"
Alex: "Yes! Can we do next Saturday instead?"
Session Rescheduled
Saturday, March 16 • 10:00 AM
09
Saturday, 11:00 AM

THE TEAM
HAD A BLAST

Alex shows up for the rescheduled session. The team loves it. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-session follow-up emails get queued, feedback forms are ready to send, and membership offers begin. All happening automatically—you're just running the facility.

SESSION COMPLETE
Saturday, March 16 • 10:00 AM
Cage 3
Alex Martinez
Post-session sequence activated
Frontdesk Forms
Membership Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Saturday, 11:15 AM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the session. She's walking to her car when her phone buzzes. It's a membership offer from Frontdesk Forms—already filled with her name, email, and the team package. The AI guides her through payment and waiver fields right on her phone. When she submits it, you're immediately notified. The membership process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Session completed • Membership submitted
AI
"I remember your session! How can I help?"
Alex
"Quick question about bringing extra players..."
12
Monday, 4:30 PM

SHE HAS
A QUESTION

Alex is at work, thinking about next week's practice. She has a question about bringing extra players. She calls. The AI answers instantly, recognizes her from your CRM, remembers her session and membership, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 17, 2024

ALEX BECOMES
A MEMBER

With all questions answered, Alex signs up for the 10-session team package. The system automatically sends welcome emails, training tips, and facility guidelines. Alex's team is officially set for the season.

MEMBERSHIP ACTIVE
Team Package • 10 Sessions
14
March 25, 2024 • 8:15 PM

SHE TEXTS
AT 8:15 PM

Alex is planning this week's practice. She has questions: "Can we rent batting helmets?" "What's the cancellation policy?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! Can we rent batting helmets for the team?"
AI
"Hi Alex! Yes, helmets are $5 each or $30 for a team set. I can add that to your next booking."
Alex
"Perfect! What's your cancellation policy?"
AI
"You can cancel up to 24 hours before your session for a full credit. Need anything else?"
15
April 5, 2024 • 7:00 PM

THE MACHINE
ISN'T WORKING

Alex arrives for practice and the pitching machine isn't working properly. It's 7 PM on a Friday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the issue, creates a support ticket, and offers to move them to another cage immediately. Alex doesn't have to wait or deal with broken equipment. The problem is solved in seconds.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
ISSUE RESOLVED
Moved to Cage 5
Equipment working perfectly
17
May 10, 2024

TOURNAMENT
THIS SAT

There's a youth baseball tournament this Saturday. Alex gets notified automatically—email, text, or both, your choice. The system sends facility announcements, event reminders, schedule updates, and league news. Members stay informed without you sending individual messages. Everything happens automatically.

Facility Event
Sent to All Members
EVENT
Youth Baseball Tournament
Saturday, May 15 • 9:00 AM • All Cages
ANNOUNCEMENT
New Pitching Machines
Upgraded to variable speed machines in Cages 1-3!
REMINDER
Next Session Booked
Your team has Cage 3 this Wednesday at 6 PM
✓ All members notified
No manual sending required
MEMBERSHIP RENEWED
June 1, 2024
Alex Martinez
Team Package - 20 Sessions
✓ Renewed for summer season
Upgraded to 20-session package
Why she renewed
"Always get quick answers, equipment issues handled immediately, love the tournament events"
18
June 1, 2024

THREE MONTHS LATER
SHE RENEWS

Three months later, Alex renews—and upgrades to a bigger package. She had a great experience—equipment issues were solved instantly, questions were answered immediately, and she loved the tournament events. The same AI that helped her book the first session kept her happy as a member. That's the full journey: first-timer to loyal customer to renewal.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your batting cage facility

Can it handle after-hours booking calls? +

Yes. The AI answers calls 24/7, books batting cage sessions, checks cage availability, and schedules training lessons—all while you're closed. No more missed bookings at 10 PM when teams want early morning practice.

How does it handle equipment issues or cage problems? +

The AI creates service tickets automatically, collects all details (cage number, pitching machine malfunction, ball feeder jam, urgency), and routes them to your maintenance team. Safety issues can be escalated immediately.

Does it reduce lesson no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before lessons and team practices. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed sessions.

Can it book sessions directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time cage availability and books sessions instantly—no back-and-forth calls or texts needed.

How does team membership sign-up work? +

After inquiries, customers automatically receive a membership form that's pre-filled with their info from the CRM. The AI guides them through package selection and payment processing. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most booking systems including Square, Mindbody, TeamSnap, and others. All data syncs automatically—customers, sessions, memberships, and equipment service requests.

Can it handle multiple locations or facilities? +

Absolutely. The AI knows all your facilities, cage availability, pricing packages, and instructor schedules. It can route calls based on location, handle multi-facility inquiries, and manage multiple batting cage centers simultaneously.

What about weather cancellations and rescheduling? +

The AI handles cancellations 24/7, verifies customer bookings, and can automatically reschedule affected sessions. For last-minute changes, it immediately contacts customers via text or call to offer alternative time slots.

How much does it cost? +

Pricing is based on your facility size and call volume. Most batting cages see ROI within the first month from reduced no-shows and increased session bookings. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing bookings at 2 AM. Start filling cage time while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."