Adult Day Care Centers AI Receptionist | 24/7 Enrollment & Family Support | Frontdesk

FILL YOUR
OPEN SPOTS
WHILE YOU SLEEP

Every empty spot costs money. Every missed call is a lost enrollment. Frontdesk AI answers calls 24/7, schedules visits, answers family questions, and completes enrollments—all while your team sleeps.

24/7 Coverage
No Setup Fees

Frontdesk AI

For Adult Day Care Centers

Incoming Call...

Family Member

"Hi, I'm looking for day programs for my mother. Do you have openings on Mondays and Wednesdays?"

AI Receptionist

"Yes! We have spots available on both days. Our program includes meals, activities, and transportation. Would you like to schedule a tour?"

✓ Tour Scheduled • Monday 10 AM

The Problem

ADULT DAY CARE CENTERS
LOSE FAMILIES EVERY DAY

You're losing families every day your spots sit empty. Caregivers call at midnight, no-shows waste your time, and your team can't keep up. There's a better way.

You Miss Calls When It Matters Most

A caregiver finds your center at 10 PM searching for urgent help, calls, and gets voicemail. By the time you check messages in the morning, they've already enrolled with another center who answered.

The Cost
$3,200/month
Lost per empty spot

Your Team Is Drowning in Calls

While you're conducting a family visit, three more calls come in. Program inquiries, assessment questions, enrollment paperwork—you can't be everywhere at once. Families get frustrated waiting, and you lose enrollments.

The Cost
50+ calls/day
Per care coordinator

Visits No-Show and You Lose Them Forever

You clear your schedule, prepare the facility tour, and show up. They don't. You send one follow-up email that gets ignored. That's it—they're gone. No second chance, no recovery, just wasted time and another empty spot.

The Cost
30% no-show
Rate industry average
$38,400
Lost annually per empty spot
40%
Of inquiries happen after hours
5 days
Average time to fill a spot

HOW FRONTDESK
WORKS

One AI workforce that handles every touchpoint—from first inquiry to enrollment confirmation

24/7 Enrollment Chat

Families visit your center's website at any hour. Frontdesk Chat answers instantly, qualifies care needs, explains program options, and schedules facility tours—all without human intervention.

  • Automatically extracts care needs, schedule preferences, and budget
  • Checks real-time program availability across all locations
  • Books facility tours directly into your calendar
Frontdesk Chat
2:14 AM • Active
"Hi, looking for a day program for my mother. She has mobility issues. What do you offer?"
AI
"We have wheelchair-accessible programs Monday-Friday, 8am-4pm. Includes meals, activities, and nursing support. Would you like to schedule a tour?"
"Yes! This Saturday works."
Tour Scheduled ✓
Saturday, March 9 • 11:00 AM
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk at Sunrise Adult Day Care. How can I help?"
Caller: "My dad won't be coming in today—he has a doctor's appointment..."
AI: "I'll mark him as absent for today. Do you know when he'll return?"
✓ Attendance Updated

AI Phone Receptionist

Every call is answered instantly—attendance notifications, tour inquiries, program questions. The AI understands context, updates records, schedules follow-ups, and escalates to staff only when needed.

  • Answers calls in under 0.5 seconds, 24/7
  • Updates attendance and care notes automatically
  • Recognizes families from CRM and references care history

Smart Outbound Follow-ups

When tours no-show, Frontdesk Outbound automatically calls to reschedule. The AI references the original conversation, knows their care needs, and books a new tour—all while updating your CRM and calendar.

  • Automatically detects no-shows and triggers follow-up calls
  • Smart retry sequences with optimal timing
  • Reschedules tours and updates all systems automatically
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Sarah, this is Frontdesk from Sunrise Adult Day Care. I noticed we missed you for the facility tour on Saturday. Would you like to reschedule?"
Sarah: "Yes! Can we do this Saturday instead?"
✓ Tour Rescheduled
Saturday, March 16 • 2:00 PM
Frontdesk CRM
Family Contact
Sarah Chen
Care Needs
Mobility support, wheelchair accessible
Preferred Schedule
Mon-Fri, 8am-4pm
Source
Web Chat • 2:14 AM
Status
Tour Scheduled

Unified CRM

Every interaction—chat, call, tour, care inquiry—automatically creates and updates family profiles in your CRM. No manual data entry. No missed information. One complete view of every family and participant.

  • Auto-creates profiles from any touchpoint
  • Tracks full journey from inquiry to enrollment
  • Syncs with calendar, care notes, and all systems

Marketing Automation

Orchestrate the entire family journey across email, voice, SMS, and web. Automatically coordinate follow-ups, reminders, and nurturing sequences based on behavior and engagement.

  • Multi-channel orchestration (email, calls, texts, forms)
  • Behavior-triggered workflows and sequences
  • Automatic follow-ups and re-engagement sequences
Automated Follow-Ups
What's Happening Now
Pre-tour email sequence
Reminder SMS scheduled
Post-tour follow-up ready
Enrollment form queued
AI Email Agent
Coming Soon
Pre-Tour Email
"Hi Sarah! Your facility tour is confirmed. Here's what to expect and directions to our center..."
Reminder Email
"Just a friendly reminder about your tour tomorrow. We're excited to meet you..."

AI Email Agent

Coming Soon: Automatically send personalized, context-aware emails at optimal times. Pre-tour confirmations, reminders, follow-ups, and nurturing sequences—all orchestrated by Marketing Automation.

  • Personalized email sequences based on family behavior
  • Optimal send times for maximum engagement
  • Integrated with Marketing Automation workflows

AI-Powered Forms

Smart enrollment applications that pre-fill from CRM data and guide families through completion. When forms are submitted, they automatically trigger outbound automation sequences for assessment and enrollment workflows.

  • Pre-filled with CRM data (name, email, care needs)
  • AI-guided completion for medical history and care requirements
  • Automatically triggers outbound workflows on submission
AI Form
Enrollment Application
Pre-filled Fields
✓ Name, Email, Care Needs (from CRM)
AI-Guided Fields
→ Medical History
→ Emergency Contacts
What Happens Next
You're notified immediately and assessment begins

Live Demo

CALL IT
YOURSELF

(864) 619-0619

No sales pitch. Just our AI answering your call, answering questions, and trying to book you.

YOUR ADULT DAY CARE CENTERS AI TEAM
EACH ONE DOES DIFFERENT TASKS

Get a complete AI team for your adult day care center. Each agent handles different tasks—answering calls, scheduling visits, handling family inquiries. They work together 24/7 to help more families enroll faster.

TIER 1.00

AI Receptionist Teammate

24/7 Receptionist
24/7 Available

Answers every call instantly—no voicemail, no missed families. Handles enrollment inquiries, schedules facility visits, and creates care request tickets automatically.

Phone Calls Visit Scheduling Care Requests
TIER 1.00

Website Chat Teammate

Live Chat Lead Generator
Always Online

Qualifies family inquiries, shows available program openings and pricing, answers questions about care services and enrollment dates instantly. Schedules facility visits and captures contact info—all through your website chat, 24/7.

Lead Qualifying Program Info Instant Answers
TIER 1.00

Email Teammate

Email Nurture Specialist
Coming Soon

Sends personalized facility visit confirmations, enrollment reminders, and follow-up emails automatically. Coordinates with Marketing Automation to send at the right time to keep families engaged.

Confirmations Follow-Ups Reminders
TIER 1.00

Enrollment Teammate

Enrollment Assistant
Enrollment Forms

Pre-fills enrollment forms from CRM data. Guides families through medical history and care needs verification. Triggers automation workflows when submitted.

Pre-filled AI Guided Auto-Trigger
TIER 1.00

Outbound Engagement Teammate

Multi-Channel Outreach
Calls, Texts & Emails

Automatically reaches out to families at the right time. Makes outbound calls to no-shows, sends personalized SMS follow-ups, and emails nurturing sequences. Coordinates all outbound channels to recover lost inquiries and keep families engaged.

Outbound Calls SMS Campaigns Email Sequences
TIER 1.00

SMS Texting Teammate

Text Support Agent
Two-Way Texting

Handles two-way SMS conversations with families and caregivers. Sends visit confirmations, enrollment reminders, and answers questions about available program openings via text—98% open rate.

Visit Confirmations Reminders Two-Way Chat
TIER 1.00

Web Voice Teammate

Voice Interface Agent
Click & Talk

Lets website visitors speak directly to your website about available programs. Click, talk, get answers about pricing, availability, and care services—no typing required. Perfect for mobile users researching care options.

Voice Chat Mobile Friendly Instant Answers
TIER 1.00

CRM Sync Teammate

CRM Sync Engine
Real-Time Sync

Automatically updates your Frontdesk CRM with every interaction. All your AI agents feed family and participant data in real-time—no manual imports, no data entry. Every call, text, and interaction is organized by family, participant, and inquiry status.

Auto-Sync No Data Entry Organized
TIER 1.00

Auto Request Teammate

Auto Request Creator
Auto-Created

Families don't submit requests—they just call or text. Your AI recognizes care needs (medication reminders, special assistance, transportation needs), creates request tickets, triages by urgency, and notifies the right staff automatically.

Auto-Create Triage Notifications
TIER 1.00

Smart Alert Teammate

Smart Alert System
Watch & Alert

Watches every conversation and alerts you when it matters. If a family was concerned, if a care need was reported, if a facility visit was booked—you know instantly.

Smart Alerts Custom Rules Instant

THE
JOURNEY

Follow one family from phone call to enrollment—see how every system works together

Scroll to begin ↓
01
7:45 AM

THE PHONE RINGS
DURING BREAKFAST

Alex calls at 7:45 AM while getting ready for work. The AI answers instantly—no voicemail, no missed call.

ANSWERED ✓
Frontdesk Receptionist
Answered in 0.2s
AI: "Hello! This is Frontdesk. How can I help you today?"
Alex: "Hi, I'm looking for adult day care for my mom. She has dementia. Do you have openings?"
AI: "Yes! We have openings in our memory care program. Would you like to schedule a tour to see our facility?"
Frontdesk CRM
Alex Martinez
Active
Phone
(555) 123-4567
Care Needed
Memory Care
Participant
Mother, 78
Start Date
March 15, 2024
Source
Phone • 7:45 AM
Saved to CRM automatically
02
7:47 AM

EVERY WORD
IS SAVED

As Alex talks, the AI captures everything: name, phone, mother's dementia diagnosis, memory care needs, March 15th start date. Saved to CRM automatically—no forms, no typing.

03
7:50 AM

FRI AT 2 PM
IS BOOKED

Alex says "Yes!" The AI checks your calendar, finds Friday at 2 PM, and books it. Instant confirmation—no waiting.

MARCH 2024
AI
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Facility Tour
Alex Martinez • Friday, March 8 • 2:00 PM
Automation Sequence
1
Tour Scheduled
Trigger detected in CRM
2
Confirmation Email Sent
Tour confirmation delivered instantly
3
Reminder Scheduled
SMS reminder queued for Thursday
4
Follow-Up Queued
Post-tour email ready to send
04
7:51 AM

THE SYSTEM
WAKES UP

The moment the tour is scheduled, the system springs into action. Confirmation emails, reminder texts, follow-ups, and enrollment forms—all happening automatically.

Inbox
2 New
Tour Confirmation
To: alex@email.com
Sent ✓
"Hi Alex! Your facility tour is confirmed for Friday, March 8 at 2:00 PM. We're looking forward to meeting you and your mother..."
Tour Reminder
To: alex@email.com
Scheduled
"Just a friendly reminder about your tour tomorrow! We're excited to show you our memory care program and introduce you to our staff..."
05
7:52 AM

HER PHONE
BUZZES NOW

Alex's phone buzzes. It's a confirmation email from you—sent automatically by the AI Email Agent (coming soon). She reads it, feels reassured, and heads to work. Meanwhile, a reminder email is already scheduled for Thursday. No one had to remember to send it.

06
Friday, 2:15 PM

SHE FORGOT
TO SHOW UP

Friday afternoon, Alex is stuck in a work meeting. She completely forgot about the tour. You're at your desk, see the missed appointment in your CRM, and mark it as "No-Show." That's it. One click. The system takes over from here—you don't have to think about what to do next.

NO-SHOW ALERT
Friday, March 8 • 2:00 PM
AM
Alex Martinez
Facility Tour
❌ Did not arrive
Status updated in CRM
→ Recovery sequence triggered
Recovery Sequence
1
No-Show Detected
Status updated in CRM
2
Outbound Call Scheduled
AI will call Alex automatically
3
Context Loaded
Original chat + profile data ready
07
Friday, 2:16 PM

ONE CLICK
STARTS IT ALL

The moment you mark Alex as a no-show, the system springs into action. It remembers everything: the 7:45 AM phone call, her mother's dementia, the memory care needs. Recovery calls get scheduled automatically. Follow-up emails are queued. The entire recovery process starts—you don't have to think about it.

08
Monday, 5:30 PM

THE THIRD CALL
WORKS

Alex's phone rings. It's the third call from your AI. She's finally free—just left her office. She answers. The AI remembers their entire conversation from last week. "Hi Alex, I noticed we missed you on Friday. Would you like to reschedule your facility tour?" Alex says yes, picks a new time, and hangs up. The calendar updates automatically. No one had to do anything.

CONNECTED ✓
Outbound Call
Smart Retry #3 • Connected
AI: "Hi Alex, I noticed we missed you for the facility tour on Friday. Would you like to reschedule?"
Alex: "Yes! Can we do this Thursday instead?"
Tour Rescheduled
Thursday, March 14 • 11:00 AM
09
Thursday, 11:45 AM

SHE LOVES
THE PROGRAM

Alex shows up for the rescheduled tour with her mother. They love the memory care program and the staff. You mark it complete in your CRM. The moment you click "Complete," the system springs into action: post-tour follow-up emails get queued, the enrollment application is ready to send, and intake workflows begin. All happening automatically—you're just showing the facility.

TOUR COMPLETE
Thursday, March 14 • 11:00 AM
Memory Care Program
Alex Martinez
Post-tour sequence activated
Frontdesk Forms
Enrollment Application • Pre-filled from CRM
AI guiding through fields...
AI guiding through fields...
✓ Ready to send automatically
11
Thursday, 12:15 PM

HER PHONE BUZZES
ON THE WAY OUT

Alex just finished the tour. She's walking to her car when her phone buzzes. It's an enrollment application from Frontdesk Forms—already filled with her name, email, and the memory care program she just toured. The AI guides her through medical history and emergency contact info right on her phone. When she submits it, you're immediately notified. The intake process begins automatically—all without you lifting a finger.

Incoming Call
Answered • Recognized from CRM
Context Loaded
Tour completed • Enrollment submitted
AI
"I remember your tour! How can I help?"
Alex
"Question about transportation services..."
12
Monday, 10:30 AM

SHE HAS
A QUESTION

Alex is at work, thinking about her mother's care. She has a question about transportation services. She calls. The AI answers instantly, recognizes her from your CRM, remembers her tour and enrollment, and is ready to help—no hold time, no voicemail, no missed calls. Alex gets her answer in seconds.

13
March 15, 2024

MOM STARTS
THE PROGRAM

With all questions answered, Alex's mother starts at your adult day care center. The system automatically sends welcome emails, program schedules, and daily activity calendars. They're officially enrolled.

ENROLLMENT COMPLETE
Memory Care Program
14
April 2, 2024 • 6:30 PM

SHE TEXTS
AT 6:30 PM

Alex just picked up her mother after the first week. She has questions: "What activities did she do today?" "What time should I drop her off tomorrow?" She texts the AI. It answers instantly with all the details she needs—no waiting, no phone calls, no searching through emails.

Text Conversation
Alex • Recognized from CRM
Alex
"Hi! What activities did my mom do today?"
AI
"Hi Alex! Today she participated in music therapy at 10 AM, had lunch with the group, and enjoyed art activities in the afternoon. She had a wonderful day!"
Alex
"What time should I drop her off tomorrow?"
AI
"Drop-off is between 8-9 AM. We'll have breakfast ready and morning activities start at 9:30!"
15
April 15, 2024 • 8:30 PM

MOM NEEDS
MEDICATION HELP

Alex's mother needs her blood pressure medication adjusted. It's 8:30 PM on a Sunday. She can call, text, or chat—whichever she prefers. The AI answers instantly, understands the situation, creates a care update note, and notifies the staff for Monday morning. Alex doesn't have to wait for business hours or fill out forms. She just describes the need, and it's handled.

Alex's Options
CALL
Instant answer
CHAT
Quick & easy
TEXT
From anywhere
CARE NOTE CREATED
Medication Adjustment Needed
Staff notified: Monday, 8:00 AM
17
May 5, 2024

FAMILY PICNIC
THIS SAT

There's a family picnic this Saturday at the center. Alex gets notified automatically—email, text, or both, your choice. The system sends event invitations, daily activity updates, care progress reports, and center announcements. Families stay informed without you sending individual messages. Everything happens automatically.

Center Event
Sent to All Families
EVENT
Family Picnic Day
Saturday, May 10 • 1:00 PM • Outdoor Garden
ANNOUNCEMENT
New Art Therapy Program
Starting next week - every Tuesday & Thursday!
DAILY UPDATE
Your Mom's Activities Today
Music therapy, lunch social, chair exercises
✓ All families notified
No manual sending required
CARE CONTINUES
March 15, 2025
Alex Martinez
Memory Care Program • 1 Year Anniversary
✓ Care continuing for another year
Same program, same great care
Why she stays
"Always quick to respond, staff truly cares, mom looks forward to coming every day"
18
March 15, 2025

A YEAR LATER
SHE CONTINUES

A year later, Alex keeps her mother enrolled. She had an amazing experience—questions were answered instantly, care updates came regularly, and she felt supported every step of the way. The same AI that helped her find the program kept her informed and confident as a caregiver. That's the full journey: inquiry to enrollment to long-term care.

FREQUENTLY ASKED
QUESTIONS

Everything you need to know about using Frontdesk for your adult day care center

Can it handle after-hours enrollment inquiries? +

Yes. The AI answers calls 24/7, qualifies families, explains program options, and schedules facility tours—all while your team is off duty. No more missed opportunities from evening or weekend calls.

How does it handle urgent family concerns? +

The AI collects all necessary details (participant name, concern type, urgency level) and routes messages to your care team immediately. Emergency situations are escalated to staff right away with full context.

Does it reduce tour no-shows? +

Yes. The system automatically sends confirmation emails and reminder texts before facility tours. When no-shows happen, it immediately calls to reschedule—recovering up to 40% of missed appointments.

Can it book tours directly into my calendar? +

Yes. Integrates with Google Calendar, Outlook, and most calendar systems. The AI checks real-time availability and schedules facility tours instantly—no back-and-forth phone tag needed.

How does the enrollment process work? +

After tours, families automatically receive enrollment information that's pre-filled with their details from the CRM. The AI guides them through medical history, emergency contacts, and care needs. When submitted, you're notified immediately.

Does it work with my existing systems? +

Yes. Frontdesk integrates with most adult day care management systems and electronic health record platforms. All data syncs automatically—inquiries, tours, enrollments, and family communications.

Can it handle multiple locations? +

Absolutely. The AI knows all your locations, program availability, pricing, and specialized services. It can route calls based on center location, handle multi-site inquiries, and manage enrollment across multiple facilities simultaneously.

What about transportation questions and schedule changes? +

The AI handles transportation inquiries, pickup/drop-off schedule questions, and last-minute attendance changes. It verifies family member identity and can coordinate with your transportation team or notify care staff of schedule adjustments.

How much does it cost? +

Pricing is based on your center size and call volume. Most adult day care centers see ROI within the first month from reduced no-shows and increased enrollment conversions. Contact us for a custom quote.

GET STARTED WITH
FRONTDESK

Stop missing enrollment inquiries at 2 AM. Start filling day program spots while you sleep.

features

The AI Receptionist that Never Sleeps

Capture calls and appointments 24/7, even outside of business hours. Setup in minutes, keep your existing number.

AI Receptionist Tailored to your Business

Your AI Receptionist will understand everything about your business and services. This means that it can answer complex questions from callers easily.

AI Receptionist Sends Texts & Schedules Appointments’

Your AI phone receptionist can intelligently text the caller custom links during the conversation. For example, if the caller asks to schedule an appointment, the receptionist can text them your Calendly link.

Build and Tweak your AI Receptionist in Minutes

The simplest solution on the market. Create, purchase, and publish your AI Receptionist in just five minutes. You can even update your receptionist's knowledge base or greeting phrase anytime

Advanced Analytics with Your AI Receptionist

View  call transcripts, text history, and voicemails directly from your admin dashboard. Export phone numbers of callers for targeted promo.

Start For Free

Multiple Channels, One AI Receptionist

Voice

Answers calls 24/7 with a human-like voice.

Text

Reaches out via SMS and replies to incoming text messages.

Website Embeddables

Choose your size, color, and voice. Then, embed your receptionist in your website.

integrations

Seamless Integration with Leading Scheduling Tools

Supercharge your existing booking system with our AI virtual receptionist. No limits.

Proof & Results

Testimonials

CFO, Garman Homes
View Customer Story

"Since launching (Frontdesk) full time, we’ve fielded over 400 calls, qualified 80 leads, and helped us close over $800,000 in new home sales within just six weeks."

CEO, Trade Recalls
View Customer Story

"In the first five days using AI (Frontdesk) outbound program, Acura of Auburn generated $30,000 in new revenue; a record month for the dealership."

CEO, Provest Realty
View Customer Story

"We get about 400 calls a week, and before (Frontdesk) the phones rang all day long. Around 80% of callers hit zero, so someone was always stuck directing calls. Now only about 20% reach our operator. The phones are quiet, the team can focus, and both offices are much calmer."

Operations Manager, Clear Speech
View Customer Story

"(Frontdesk) ended up transforming our entire office. We went from a 20-kid waitlist to zero, we capture 100% of our referral opportunities, and we’re saving hours every single day."

Seattle Foot & Ankle Center

"(Frontdesk) has taken a huge weight off our practice. We no longer miss calls, and I don’t have to spend time managing an answering service. The AI handles everything reliably, and I can update it in real time. it’s like having a full-time receptionist without the time burden."