Gridspace is an applied AI company known for its innovative voice technology and AI software offerings for contact centers, including the AI agent named Grace. Gridspace caters to various needs such as booking appointments, qualifying leads, collecting payments, assessing wellness, routing inquiries, and more. The company highlights the importance of voice AI in enhancing customer satisfaction by providing instant responses, therefore reducing the traditional wait times. This AI solution is scalable and reliable, having served substantial contact centers with rigorous regulatory requirements. Gridspace is notable for its collaboration with the SRI Speech Labs and has been recognized for pioneering in conversational speech and language technology. The company ensures data security and is SOC 2 Type 2, GDPR, HITRUST, and HIPAA certified. Their software solutions are customizable and easily integrated with existing systems, providing tools for measuring and growing business performance. Gridspace offers free trials for its services, with more detailed production pricing determined by usage capacities. Its support structure includes a full library of playbooks with premium support and integration services available for enterprise clients.
One Liner for MyAiFontDesk
Gridspace provides AI voice agents and software for contact centers.
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Support for multiple languages
- Emotion recognition in AI agent Grace - Real-time issue resolution - Guided smart marketing initiatives - Extensive access controls and permission management - Customizable AI agent updates in minutes
Gridspace is a leading AI company specializing in voice technology for contact centers. Their solutions include a sophisticated AI agent named Grace, capable of performing various customer service functions. Gridspace ensures data security with significant certifications and collaborates with major enterprises for scalable solutions. Their services are designed to seamlessly integrate with existing systems, helping businesses improve customer engagement.
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